MelodySusie Professional Rechargeable 30000 rpm Nail Drill,SC320H Portable Electric E File Scamander, Acrylic Gel Grinder Tools with 6 Bits and Sanding Bands for Manicure Pedicure Carve Polish (White)

EDIT! : after leaving my original review below, MelodySusie did reach out to me and sent me a new drill! The new one arrived in 2 days and is working perfectly! I’m sure it was just a motor malfunction on the old one. Thank you for replacing it! I can’t wait to continue doing my nails from home. MelodySusie definitely cares about their customers and that definitely makes me a customer for life!I wanted to love this so bad! I do my own nails, once a month, gelx! I love it. I upgraded my previous nail drill to this one. From the start it was great, held an amazing charge, only had to charge it once! Easy to handle, easy to switch out drill bits, super durable. I went to do my nails today and the drill died on me! For only having used it 4 times I expected it to last longer than this! The charger was still on 3, it just went out. Won’t turn on, change speeds anything! For it being pretty pricey and the most I’ve spent on a nail drill I expected it to last way longer! Very disappointed, I won’t be buying again!

I have been in the customer service area of work for over 10 years and when I voice myself to fix a lroduct or an order their initial response is always my “first impression” on how I believe things will go. As in will they help me or will i be left with unaswered concerns. Well!!!!! MelodySusie ya’ll just!! AAAAHHHH!!! Amaze me! I bought this specific drill back in October of last year (after mine of 5 years finally died lol) and it had only been about 3 months and the drill started giving issues.*Long story short the light on the screen wouldn’t turn off and it caused the drill to constantly be dying and not holding it’s charge*So I emailed them asking if there was some sort of instructions on how I could fix it. Unfortunately, it wasn’t something that I could do myself so they sent me a BRAND NEW DRILL!! I am so appreciative for them. I was even willig to just buy a new one (because I love their drills) but before even doing that they sent one to me right away. I received the shipped email a short while after and I am awaiting my new drill.I just want to say thank you again MelodySusie for your great customer service!I hope this helps anyone if you’re debating whether or not to buy it☺️

My absolute favorite nail drill! This is truly the only brand you’ll ever need: powerful, reliable, and easy to use. On top of that, their customer support is outstanding and always answers my questions quickly. Highly recommend!

**UPDATE** Customer service reached out and offered a full refund on the broken product immediately upon contact. Very quick response time and will keep my business for other products in the future.This drill worked absolutely amazing. Battery life was perfect, easy to hold, easy to figure out. Overall the whole drill was amazing and would recommend it to anyone. Unfortunately, I only did 5 sets with this drill before it just shut off on me. Fully charged and everything, shut off in the middle of me filing one day. I'm sad that there's nothing to be done about it but I guess I'll be hunting around for my next drill that isn't this one.

This nail drill is horrible! I bought two so far. The first one lasted me a few months and the second one lasted me ONE DAY! It’s such a waste of money. There’s nothing more that pisses me off than prepping and sitting down and getting ready to do my nails the nail drill won’t even work!

Love this drill it’s also a perfect beginner friendly for those who are beginners in nail tech and has lasted me for over 2 to 3 years love this product and will purchase again!!

It has good power and ease of use

It worked great until just outside the warranty. Really only using it for personal nails and to prep press ons some. Now it basically stops and doesn’t spin if set anywhere below 12000rpm, sometimes 15-18000rpms, even on natural nails/during prep. At first it was awesome, could prep natural nails around 3000-5000 rpm and now it kind of skips and slows and speeds up again. I’ve had about 6-7 months and it’s been like this for 5 months or so. Bummer because I loved it and it was a decent investment. Not sure what I’ll replace with but wanted to be honest about my experience.