BT Smart Video Baby Monitor with 2.8 inch colour screen, smartphone app, HD audio, night vision, HD video streaming, remote panning, connect remotely to smartphone or tablet

The camera is greatnecessary visual quality in both night and day vision, the app is ok and works well with the camera. Only down sides is the light but it’s not that bad and the nose it makes with you remotely turn it, but agin not that bad, over very pleased with the camera.The monitor is good apart from one major aspect, which is the sound went really quiet after two weeks, tho the sound on the app was fine so it’s definitely a problem with the monitor! Amazon tack no response apart from one major aspect, which is the sound went really quiet after two weeks.Amazon and the seller tock no responsibility for this so I had to call BT which was a nightmare. They just passed you from department department, so that is a very big down side.After doing some research, it does seem to be a problem with this monitor type, but only seems to affect some of them not all of them.It would be a fantastic product if only for the sound problems!In summary-*cameras is great* monitor is good,-The controls could be more simple,Easy to set upSound problems - poor customer serviceGood image in both day and night modeVery good range, even in an old town house across three floors Despite the sound problems and poor customer service, still one of the best baby monitors on the market at the moment for a reasonable price

Bought this to replace our cheaper monitor which can no longer hold a charge. Have only been using it for 2 days but seems great so far! The picture quality is much better than our old one (which I'd expect for the price) and it has some useful features (e.g. ability to set the screen to switch off after different time intervals, and to switch back on when movement is detected). Also when you mute, it still has a noise level display, so you can see if there's noise. Only negative so far is that the info on the screen is displayed in a purple colour which is a bit difficult to make out when it's on night vision (as it's a similar shade to the grey tones in the picture), so I have to look closely to see what the temp is in the room. Also I don't think you can display the time which is a bit annoying (though I might be wrong!).

Very clear picture. Would recommend.Sounds good. Sometimes may take time to connect.

Sent back 2 times

We bought the previous model of this monitor for our first born. It was good, apart from a slightly grainy image and the false promise of the ability to connect additional cameras!We bought this newer model for our 2nd baby after discovering that, despite one of the functions on the menu of the original monitor suggesting you can, there is no way to connect additional cameras and they are not currently sold separately.We are thoroughly disappointed with the supposedly new and improved model. The battery doesn't last anywhere near as long as the older model, maybe a few hours at best! The sound is so quiet that we actually had swap the new monitor with the older model we were using in our toddlers room because we couldn't hear our newborn crying. We thought the swap would make sense as our toddler crying would be loud enough to hear but the sound quality is so bad you can't even hear him crying!BT should have stuck with the older model as this new version is more money for a lot less quality!

For no reason whatsoever the volume can suddenly switch up or down dramatically, irrespective of the volume selected. This means that often you need to turn the monitor up all the way to be able to hear anything, then suddenly in the middle of the night it can give you a fright and then even the lowest volume setting is too loud. You grow used to the new 'low' volume and then after a while you realise you can't hear anything - the volume is reverted. And so the loop begins anew.The app is terrible too - it can deliver a screenshot in a push notification but then tell me that the camera is offline when I go into the app.It also could do with Google Home integration - we would get on so much better if our Google devices could alert us instead.

The monitor is great overall but when you have to talk on the parent monitor it takes while for the voice to go through. Also the volume on the parent monitor isn't loud.