PolycomVVX 410 12-Line Desktop Phone (Power Supply Included)

Excellent quality

I needed a new phone from the same brand. This phone provided to extra features I needed for my business. I received the phone on time and arrived in excellent condition.

I could not set this up, and it has no PoE functionality. Had to troll the internet to find tech support. Also, this is a HP product. Had I knew that, would never have purchased because I find HP products very cumbersome. This product is not user friendly and you'd better have an IT department handy. When I did reach support, they were very friendly, but one sent me packing to my VoIP provider, and the other sent me instructions that did not work. I think if I fooled with it, I might be able to get it working, but simply do not have the time. AND IT ADVERTISES FREE RETURNS. THE RETURNS ARE NOT FREE. THEY CHARGED FOR SHIPPING AND IT SEEMS THAT AMAZON WILL DO NOTHING ABOUT IT. REPEAT THIS IS NOT A FREE RETURN ITEM.

Although the overall condition was good, the screen had several small scratches that didn't effect the display.

We have a lot of the VVX-400 phones. This phone also works with Jive but it came with some crazy firmware on it so I had to send it back and I ended up just getting another 400.

Awesome phone. Works great with Ring Central. Easy to get up and running once you know the intricacies of Ring Central itself. Very impressed.

I purchased five Polycom VVX 410 phones. Four of the five are working just great but one of them cannot be programmed by my service provider through numerous calls and lengthy programming support calls. Fortunately, though my Amazon time to return had expired, I sent an email directly to the seller and immediately they sent me an address where I could return the phone for an exchange. I am still in the midst of the exchange and so I cannot report on that, but I am hoping it is seamless and quick. The phones are nice and sturdy. I love the features that they offer that we weren't getting from our other phones and for the most part have been very easy to set up and get working with my VOIP provider.

The Polycom VVX 410 has been a great phone for our executive team and employees that spend a lot of time on the phone. It's also an amazing receptionist phone, set it up with a sidecar to enhance our companies secretarial abilities.