Pro Runner X Treadmill - Heavy Duty Home Construction - FreeSync FTMS Bluetooth Connectivity - Low 6.5" Step-up Height - Foldable Compact Storage - Orthopedic Belt - 350 lb Capacity

We were looking for a durable treadmill that could provide core incline and speed features through 3-6 miles/day total walking+running by 2 of us. The positive online reviews (which admittedly are not super reliable) and lifetime warranties led us to buy this.It seems expensive for what you get - $2k buys you a basic treadmill with no screens/electronics. But it depends on your priorities - I'd rather the money went into the mechanism and build quality than doodads.Setup was easy. This uses a 20 Amp circuit FYI. The plastic side fairings aren't functional, didn't attach cleanly, and rattle so we left them off.The belt is soft and the action is smooth. I can run on it in socks or shoes. Incline function responds immediately. Speed is responsive. There's a plastic clacking sound at higher speeds which seems to be the motor cover up front under the console. You get used to it but it's a bit annoying at this price point. Machine feels solid but time will tell how long it lasts. This is a compact machine, which works for me but might feel a bit cramped for some folks. The console hand grips for heart rate aren't very sensitive. I primarily use my watch and a chest strap anyway.I had some issues with Bluetooth and noted them in my original review. The co-owner/president Bryan reached out to make it right. He provided extensive instructions and communicated quickly to try to resolve the matter. The responsiveness and focus on getting it right reassured me we'd made the right choice.If you're looking for a fancy giant machine with glitzy electronics, this may not be the right choice. We prioritized durability, warranty, and support - and so far it's delivered.

Delivery: Firstly, my experience with the delivery was very good. I ordered the treadmill on July 3, and I chose an appointment time during the Amazon checkout process (July 8 between 3:00 pm and 6:00 pm). Amazon used Pilot Freight for delivery. I had never heard of this company before so I was nervous about any number of potential disasters. But everything went smoothly! The treadmill arrived at 4:00pm (on the earlier end of the delivery window) and despite a puncture hole in the package, there was no damage to the treadmill whatsoever. I thought the free delivery would only include curbside delivery (which is fairly typical of large, heavy purchases) and that I would have to somehow lug it into my house from there. Instead, they brought it all the way into the foyer, which saved me a lot of trouble.Treadmill Assembly: I really hate having to mess with assembly, but Amazon didn't offer the option to have a technician assemble the treadmill. I thought about calling 3G Cardio directly to see if I could arrange for this through them, but decided against it. I had already gone a little over budget with this treadmill and didn't want to add another hundred or so dollars on top of that. I ended up doing the assembly by myself (my husband was still at work, and I was far too impatient to wait)... I am not particularly strong or mechanically inclined, but I managed to do this on my own. It was a pretty straight forward process and directions were easy to follow. Some steps were very difficult to do alone because of the weight of the parts. It would be better to assemble with two people, but I think one can manage it.Treadmill Review: Now onto the important part--the treadmill itself. All in all, I am extremely pleased with this treadmill. It feels really sturdy and, even at higher speeds, it runs very quietly. I wanted more of a commercial-quality feel to my treadmill, and I get that with this machine.Incline can adjust up to 15%, by increments of 1%. Speed can adjust up to 12 mph, by increments of 0.1 mph. I really appreciate how quickly the speed adjusts. Most of my workouts include speed invervals, so quick changes in speed are a must.There are a lot of pre-programmed workouts. I only ever use the manual start or quick start, so I can't really speak to the quality of these. There seem to be a lot of choices though, so I think any user would be satisfied.The built-in fan is great. It adjusts up and down so a person of any height can adjust it to suit them. There is also a low and high setting for fan speed. I think some might find that even the high setting is too weak, but I personally don't like a whole lot of wind in my face so I have no complaints.The built-in heart rate sensors on the hand rail seem to be accurate. However, I do have this issue where the sensor initially gives me a read of 80 (no matter what my heart rate actually is) and, if I keep my hands on the sensors, it sloooowly but surely increases to my actual heart rate. This happens about 75% of the time, which can be frustrating when I'm just wanting to quickly check my heart rate between sprints. It's a minor issue though, as heart rate monitors can be purchased separately and are inexpensive.This machine does lack a lot of the features that other comparably-priced treadmills have. So if you're wanting all the latest gadgets and entertainment options, this isn't the treadmill for you. I personally chose this treadmill, in part, because of that. At the end of the day, I just want a treadmill that works properly and will hold up well over time. Most of the time, those built-in features and entertainment add-ons are poor in quality and I don't need the headache of dealing with that. I have to assume that this machine makes up for its lack of features with its superior quality and durability, but I honestly don't have enough experience with home treadmills to say that with certainty.The foldability is great. I don't think I would have considered a non-folding treadmill. Keep in mind, it still takes up a lot of space when folded up, but it is nice to be able to decrease its footprint when you need to. It's really easy to fold up, it's secure when folded, and when you unfold it, it unfolds without your help and without slamming to the ground.A couple minor complaints: (1) The heart rate issue I mentioned earlier. (2) The display is very minimal, which is perfectly fine. However, you cannot simultaneously view duration of workout and distance, which are two stats I like to check regularly. You have to press the mode button to toggle between different stats. The first mode shows incline, calories burned, time, and speed. The second mode shows mets, calories per hour, pace, and distance. It's not the end of the world having to press a button every now and again, just not optimal. (3) Also, this treadmill would greatly benefit from having a magazine/iPad holder. I have a TV in the same room as my treadmill, so it's not an issue for me, but for those who like to use a book, magazine, or tablet for entertainment while walking or running, you're out of luck with this machine.Bottom Line: I really love this treadmill. Any complaints I have are minor. This treadmill works, and it works well, and that's all I ever wanted! :)

Whether it's a blessing or a curse is debatable, but I don't make many decisions in my life without overanalyzing and comparing. In the case of treadmill shopping, I researched the best options within my budget for probably over a month. Having been a casual runner for over 15 years, I was fairly familiar with brands and my options but wasn't excited about anything I was finding. I took to trusty ol' reddit and was surprised to discover 3G Cardio, a brand I had never heard of before, and some glowing reviews had me researching the company and products. A treadmill isn't a small investment, and I really wanted to put my money into something that would last and serve me well for a long time. What finally sold me was what I had read about their customer service. I've heard horror stories from friends who bought $5k Nordic Track treads having issues right off the bat and couldn't get a hold of a real person for months to help fix the issue. Personally, I believe you're not only paying for the product but also for the customer service when something goes wrong.I felt good about my decision and although hesitant to buy through amazon rather than the 3G Cardio site (I had gift cards to burn), it was seamless and had no issues with delivery. I unboxed and put together the tread myself no issue, and was giving it a test run less than an hour after delivery. The ride is super smooth and felt on par, if not better, than the swanky treads at a commercial gym and I was surprised by how sturdy and quiet it was. Even the little walking pad I had before this was louder! The incline is more than humbling, and it folds into a small footprint if extra space is needed. I reached out to ask for a mat recommendation and Bryan immediately sent me a link to an affordable, great mat that still looks brand new.I recently had one issue that required a part replacement and emailed customer service. Within a few hours, I spoke with Keith, who diagnosed the problem and had the part shipped to me the next day. They sent a local tech out to fix it and I was back up and running (no pun intended) in less than a week! I adore my tread and feel great knowing the team at 3G cardio backs up their products and is ready to help at the drop of a pin. I could not recommend more and can't wait to buy my next 3G suffer machine (looking at you, stair stepper...)