Can i purchase a replacement mic?

Hi, please contact us by email to 043@eksa.net. We will resend you a new mic for free.

Within two months of purchase, mic stopped working. Has anyone had this issue? Is there a fix or did I receive a faulty headset?

Thank you for your question. This may happen because the microphone connector is worn after using the headset for a period of time, resulting in poor contact and stopping work. You can contact our after sales team and we offer a free replacement. Email: 043@eksa.net

Photo shows mini cable to connect device to the headset, yet actual item plugs into the headset w unique version of usbc. how to replace bad cable??

Search for the this( male type c to usb 3.0 male cable). Hope this helps!

Does it work with PS4?

Yes, it will work with PS4, EKSA gaming headset with Mic also supports PS4, PS4 Pro/Slim, Xbox one, Xbox One S/X, PC, Nintendo Switch/3DS, PSP, Mac, IOS/Android device, Laptop, PC (Win7, Win8, Win10), iPad or Mobile phone that have 3.5mm jack and USB jack etc.

Control Type	Call Control
Unit Count	1.0 Count
Item Weight	1.1 Pounds
Water Resistance Level	Not Water Resistant
Is Electric	No
Compatible Devices	Desktops
Cable Features	Detachable
Additional Features	Adjustable Headband, Lightweight, Noise Isolation, Detachable Cable, Microphone Included
Enclosure Material	Leather, Plastic, Metal
Specific Uses For Product	Music,Gaming
Headphone Folding Features	Over Ear
Earpiece Shape	Round
Headphones Ear Placement	Over Ear
Theme	Video Game
Color	Black-Red
Wireless Technology	Wired
Connectivity Technology	Wired
Headphone Jack	USB+3.5 mm Jack
Audio Driver Type	Dynamic Driver
Audio Driver Size	50 Millimeters
Noise Control	Sound Isolation

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