Dell Optiplex 9020 Desktop Computer PC, Intel Quad-Core i5, 500GB HDD Storage, 8GB DDR3 RAM, WiFi, 20 in Monitor, RGB Productivity Bundle, Windows 11 Pro (Renewed)

Worked well. No problems.

I bought this computer for my wife's birthday, so I had it awhile before I gave it to her. BIG mistake! I gave it to her, set it up, and found that it runs for 4 to 5 minutes then FREEZES! Only option is to turn it off by the power button. And guess what? It was too late to return it... If I could rate this purchase 0 stars I would. Actually, minus 10 stars would be better. Consider yourselves forewarned.

This is a great computer. I have never used windows 11 but an adapting well. A great computer for the price. If your looking to upgrade I would recommend this

I’m still setting it up but I want to thank this company I purchased a particular product because it was affordable and they gave me better than what I order I don’t know why and I appreciate it to the fullest. I didn’t want to say this on here because I’m sure it was just a blessing they passed on to me but I needed people to know that they are an amazing company.

Product is very nice. My problem comes from the fact that when I opened the box there were no instructions of any kind. Not even a scrap of paper saying "Inspected by #??. It did not come with a card to get wifi connection. I had to get a cable to connect with my modem and router. Fortunately I have a friend who is a retired computer guy. It just took more effort than it should have. Can't complain about the price though!

Did not come with any instructions, but thankfully it wasn’t extremely hard to put together. The computer itself is very slow, and the mouse that came with the keyboard didn’t work. They also wrote that they attempted to drop off twice before it got delivered and that was not true. But it does work, and is compatible with Microsoft.

Great pc for the price

Unit arrived a day before scheduled, packed well, however there was no documentation. I have never used Win 11 and it would have been useful to know about some basics. Assembly of the components was easy, but, getting it functioning started the nightmare. Initial action set up the country and key board. Now connecting to the network did not work, was then directed to go to one of my working Win 10 computers and go to "AKA.MS/networksetup" which involved turning off my Router off and on. No listing of available networks was found. Gave up for awhile and then went to the Amazon Asurion Win 11 CPU Protection Plan phone number. Agent was going to take control of my Win 11 in order to solve the problems. This failed because the Win 11 computer did not have the means to do this. Then I was told to take an existing Ethernet cable from one of my working computers and plug it in the new computer. Several programs seemed to download data from my Win 10 unit. Was then requested to enter my Email address. Could not do this as the "@" would not register (also "#") and my phone number. Lost the Agent at this time after waiting. Day or two later tried several different things and got a message "Lost your internet connection" and then noted "Network 2" is connected. Good news, I could now use the "@" and was able to sign in and entered a "Pin" number. That is where I am now. Note the Ethernet cable runs from one wall to the other. Decided to give it a rest for now. I need to move the Ethernet cable back to my Win 10 unit as I use it daily. Will try the Protection Program soon.