Amazon Basics 10-Port USB 3.0 Charging Hub Docking Station, Black

It is acting strange. I like the design and such. This is what I am experiencing so far. I will update my review if/when I figure things out.Connects and installs fine plugged to USB3 port. Problem is some devices work and other don't. A simple 16GB flash drive for instance. The drive works fine when plugged directly into the PCs 2.0 and 3.0 ports. It also works fine when plugged into another 2.0 hub. It will not work with this Amazon hub when the hub is plugged into the USB3 port, but again works fine when the hub is on a 2.0 port. I have several devices exhibiting this behavior (another flash drive, my Corsair mouse, higher end USB condenser mic so far). The hub is on a 2.0 port, everything works fine....3.0 port some devices do not work....all these devices work fine on either port when plugged directly. Yes, I have tried many combinations of ports for everything. Very odd.I will currently just stick to USB2 for now as I do not particularly require the added bandwidth for now but it is frustrating. I will do some more research and update my review if I figure anything out.UPDATE: 6/14/14I have an Etron EJ168A USB 3.0 on my ASRock Motherboard. I tried updating the USB Host Controller from ASRock website, no change. The Etron website has a newer driver, updated and again no change. Changing (Disabling) USB power settings seems to have fixed my issues. In advanced power settings there is a "USB selective suspend setting". If you are having issues with this HUB on USB3 try disabling that setting. Once I did it immediately recognized the flash drive that was not previously recognized. Getting solid 125MB/sec transfer rate to it as well. I have updated my rating as well.

Seems like just the thing. This is the 10-port hub I've been using now for a few weeks, and have had no issues. I can't comment on transfer rates and so on because my PC is itself so old and ready for replacement--I also use a MacBook Air, but without a hub. However, the hub supports a host of external devices, including two printers and a dedicated scanner. It also permits rapid charging of phones etc. I even use a wired gaming mouse because I prefer its responsiveness (the damned thing was expensive, but worth it), and everything works as desired. Right now the 3.0 feature is meaningless for me, again because of the antique computer, but I bought into that feature for future upgrades.Update: Having no problems at all with this more than a month later. Seems very reliable. Transfer speeds from external HD to external HD are very quick. Very nice not having to "bake cookies" while I wait for 20gb data to transfer.UPDATE #2: 10 months out, continuous daily use with my MacBook Air, and not single problem or hitch. Works flawlessly. Based on my experience, I recommend this hub for any user in this application.UPDATE #3: I have the Amazon Basics 10-port USB hub. This has worked very well for me EXCEPT when I attempted to extend its rather short cable with an Amazon Basics 3.0 6’ USB extension cable. With an external hard drive attached to the hub, populating large photo folders became noticeably slower. Then today the hard drive wasn’t being recognized. I ran several switchout tests, and it does seem that the cable is the issue. The hub still works great if directly connected to my computer (MacBook Pro), but slows down, then fails to recognize external devices.

I ordered 2 of these AmazonBasics 10 Port USB 3.0 hubs to replace some very reliable, but very old and very slow USB 2 hubs. They were supposed to be set up with 2 separate PCs. To my surprise, one of the new 2 USB 3 hubs “burned up” during initial setup. The unit simply short-circuited, emitting a very strong smell typical for overheating/short-circuiting/melting electric/electronic components. Amazon replaced this item quickly free of charge, no questions asked. After this event I bascically forgot about the new USB hubs, they were just doing their jobs quietly in the background, as they were supposed to. However, after several weeks, both USB hubs all the sudden failed the same way, almost simultaneously, clearly short-circuiting and emitting the strong smell of “burnt” electronics. What the heck? This had never happened with my old USB 2 hubs in many years. Three defective units in a matter of a few weeks? There is clearly something wrong with these USB 3.0 hubs. I requested and received a refund in no time. However, the manufacturer of these products apparently has a design and/or manufacturing quality issue that needs to be evaluated and corrected. I dug my old USB 2.0 hubs out and got my 2 PCs working again. In the meantime, I ordered a different USB 3.0 hub (only one at this time) and am testing it right now. So far, so good. Amazon has treated me well as a customer, as always. They even issued a $30.00 gift card as an apoligy for my inconvenience. However, these technical issues need to be thoroughly investigated. In the meantime, I would not recommend buying this product.