Samsung Electronics Galaxy Note 20 Ultra 5G Factory Unlocked Android Cell Phone | US Version | 128GB of Storage | Mobile Gaming Smartphone | Mystic Bronze, SM-N986UZNAXAA (Renewed)

I'm writing this review on the phone. What is there to say? Honestly is the perfect phone. It literally does everything, still even in 2026. It comes with 128gb internal storage space, which isn't really enough but... you can out a micro SD card in it like I did. I have a 1 tb micro SD card in it. Works perfectly. I haven't tried it yet but I might upgrade to a 2tb micro SD. The only issue is the camera (which is an amazing freaking camera) sometimes it loses focus and I have to tap it to make it refocus. It's the only reason I have to upgrade to a new Samsung s22,23,24 or 25 ultra. Honestly, aside from the camera issue, it's a perfect phone. I've read the camera issue can be solved by replacing the main camera. Otherwise the camera works great and the amount of clear detail I get with photos and video is amazing. I really only have good things to say about this phone which is now a 6 year old phone.

I was extremely nervous at first with buying a Phone off Amazon. I can honestly say that I don’t regret it. The Phone came in great shape No scratches, no dents, or anything wrong with the phone. The Phone powers on perfectly fine. It is unlocked. It also came with a charging block and the charger as well .

Unfortunately I did not have a good experience with this Amazon seller. The phone was not unlocked as the seller claimed in the description. Also the phone was not a refurbished phone. Upon booting the phone it was not fully charged, where it already had an account on the phone. The seller claimed the phone was unlocked, however, the phone booted with t-mobile software and was not factory reset. This prompted me to reach out to Samsung to confirm if the phone was unlocked or not where I was told by the rep after providing the IMEI information that the phone is locked to T-mobile carrier. I next contacted t-mobile and the rep stated that the phone is not eligible to be unlocked, which rendered the phone unusable. This ordeal has been a huge inconvenience due to the fact I spent money on the phone with guarantee it would be unlocked and working. The seller had responsibility to ensure the phone was wiped of all previous user data, as well as ensuring the phone was not restricted to any carrier. If so, I would not be writing my review to warn others. I should not have had to go through so many hoops to confirm the validity of the phone when the phone should have been in the 'unlocked condition' as described on Amazon. I am recommending that AMAZON put in place a system that requires the SELLER to verify that the phone is unlocked by loading IMEI info before we as the CUSTOMER complete the purchase to prevent this from reoccurring. I have reached out to the seller to resolve this issue and have sent the phone back to receive a full refund. This experience has made me question Amazon's standards in regards to electronics where I do not have confidence or faith in purchasing any phone that is claimed to be unlocked from its Amazon sellers. Not until Amazon can guarantee that sellers will be true to their listings. In addition, the seller should be more mindful and considerate of the phones they are selling to people as we are spending real money and trusting that they will send us a phone that works and is truly unlocked with no restrictions as described. Please be aware of the risks you are taking when purchasing a "refurbished" or "renewed" phone from Amazon as you may not recieve the item as it is described on Amazon.

I bought this phone because it's one of the more current phones with great camera quality, processing speeds, better specs, and tons of storage both internal and with SD card. Despite being an older phone from 2020, it runs as well as the latest models, let's be honest the newer phone have just changed the amounts of camera and the shape of the phone. Specs haven't had a breakthrough lmao. I also wanted to get the phone to use while traveling. The phone itself arrived in good quality but in my opinion, poorly packaged, so check the device once you get it to make sure there's no major damage. So it's a hit or miss with how you'll receive the actual product. Someone else mentioned the phone could be eSIM locked or not, so I advice contacting your phone carrier once you get it to check the IMEI before you fully set up the device with all of your data. I checked mine and the eSIM worked thankfully so I will be able to use it when I travel. One other note, if you do order a glass screen protector for the device, make sure it's fingerprint sensor compatible. The thicker glass won't let you use the phone well and makes sensitivity across the screen an issue. Without the glass protector the phone works perfectly. With the protector, I have to tap harder to get the screen to recognize the feedback. Anyways, good luck on which device you get!!

This phone came in a brand new condition...if I didn't know it was refurbished I would've thought it was brand new. Everything works, even the stylus. Very reasonable for the price, battery life is excellent and I got the correct colour p

The phone arrived fast, and was in almost perfect condition, aside from very minimal scratches and one or two small, barely visible, dents. Performance wise the device handles great, it could do with a battery replacement, but the battery life isn't so bad that the device is unusable. Packaged, was an aftermarket charger and cable which did not allow for fast charging. Overall, would definitely buy from this seller again.

قمت بشراء الجهاز not ultra 20 لكن للأسف مو صح كلامكم وما في مصداقية الجهاز not 20 بس مو الترا والبطارية مختربه الجهاز صار فيه نفخه من جهة البطارية والان الجهاز ما يشتغل ساعة ويرجع يبند وما زلت احاول أتواصل مع البائع لكن لا جدوى وما حد يرد علينا ولله عيب

Muy buena oferta y hasta hoy a casi un mes, ninguna falla, estoy muy satisfecha con la compra. Gracias Amazon

Compré el artículo como Reacondicionado Excelente y llegó con una marca en la pantalla que se ve a un metro de distancia. La descripción de un artículo reacondicionado excelente dice que sin marcas visibles a más de 30 cm. No pude devolverlo porque era para un regalo y no me daba tiempo. Por lo demás el aparato se ve en muy buenas condiciones solo con un poco e goma de más en las juntas de los botones, que espero con el uso se vaya eliminando.

Tengan cuidado! A mi me dejó de funcionar después de unos días y Amazon no se quiso hacer responsable, perdí mi dinero porqué supuestamente yo dije que "no me había llegado" cosa que no fue cierta pero bueno, cada vez mas deficiente el servicio al cliente Amazon.

La caja no es original y el cable tampoco pero por el precio está bien y llegó una semana antes de lo esperado