Kingston Brass KS1278ALBS Heritage Bridge Kitchen Faucet, 8-3/4", Brushed Nickel

After pushing through nearly 10 years with two sub-standard and ugly Delta Faucets (both leaked after 2 years of minimal use...there are only TWO ADULTS here in our home and we do NOT over use or abuse our sink faucets), I purchased this great Kingston Brass faucet based on aesthetics and MANY online reviews. Although pricey, this is a great faucet and I am extremely happy with my purchase. For starters, THIS IS A HEAVY BRASS, gorgeous CHROME-PLATED faucet that feels substantial and durable... the entire faucet mechanism is HEAVY! Our ONLY GLITCH was the FIRST faucet (our first purchase of this exact faucet) HAD A SPLIT IN THE ACTUAL BRASS ALONG THE BRIDGE, which caused a pin-hole leak (can you believe it)? What are the chances of the actual BRASS being split??? Upon searching and searching, securing & reconnecting connections and searching again, my husband discovered a small split along the rear of the bridge! So we immediately contacted Amazon and returned the defective faucet. We were immediately given return/refund instructions from Amazon and because we loved the faucet so much, we immediately ordered a second Kingston Brass KS1271ALBS Heritage Faucet. Upon ordering a second faucet (no hassles, second one was shipped with an additional charge to our credit card for the second faucet...first faucet was credited back to our account upon receipt by Amazon Returns), we removed the first faucet, dried everything off, repackaged the defective faucet and dropped the item off at our local United Parcel Service/Fed Ex storefront for its return to the Amazon Fullfillment Center. This Heritage collection faucet is attractive and goes very well in our 160-year old farmhouse kitchen. Style truly is old "Victorian" and is very attractive and easy to clean. The double handle kitchen faucet includes a 8" centerset setup with a 360-degree turn swivel hook spout, so CHECK YOUR MEASUREMENTS and make sure the upper faucet "swivel" mechanism et al "clears" your back splash...that seems to be the biggest "hazard. The hot/cold handles move in a 1/4-turn rotation, which I like. Everything fits/feels tight. We have no drips, no leaks. Per usual, installment was a bit of pain, as my husband had to contort himself, then brace himself for the arduous, under-sink, usual "faucet replacement installment nigthmare." Obviously, it is MUCH easier to install an initial faucet in new construction versus remove an old, broken faucet, replace a faucet, remove a defective new faucet, replace a faucet, etc. But all is good! Water pressure is extraordinary and a HUGE plus is a pot "sprayer" that is actually BRASS (and not your usual typical plastic). Love everything about my new faucet! It is super-durable, functional and attractive!!

This will be a very strange five star review since I did have numerous issues during and after the install. I am not a plumber, but I have installed a couple dozen faucets over the years and, on the face of it, the install is pretty straightforward and relatively easy. The unit itself is very beefy- even the sprayer. I swear if you need a weapon carry this faucet around for protection. You can beat any attacker to death with it using a couple of swings. It's very nice looking in design, and the finish is consistent and pleasant looking. The problems in installing; I have a 3cm counter and the escutcheon tubes under the faucet handles are barely long enough to fit. Also, the one on the cold side wasn't factory tight, and I learned that the hard way after the initial install and had a leak. I had to take it off and tighten it up. Okay, it's installed and working fine. Until the water flow reduced to a trickle after a minute or so. Took the aerator off and no difference. Took the spout part off, which is very easy to do, and the only thing left seated in the body was the diverted valve. That's when I made the mistake in calling the manufacturer. The guy told me to take the aerator off to see if it would help after I told him I was already three steps past that point. Dude, get off the preprinted troubleshooting guide and listen to your customers. After he finally listened to me he said he could send me another diverted valve, I would just have to email him a picture of my proof of purchase and address. When I hung up with him I decided to take the valve out and take a look at it. Removal was pretty easy. It has a plastic body with a hex recessed shape. I used a 1/2" chisel, pushed down a little and turned it counterclockwise. There was a piece of rubber in one of the holes, so I removed it, put everything back together and it worked fine. Okay, so here is where inspiration struck. The diverter valve is by itself pretty worthless, since all it does is restrict water flow. I took the faucet apart and removed it. Put it back together and got about a 30% jump in water flow. And about double the pressure in the sprayer. It works great now, and it is a very good value, even with the stupid issues I had.

This is a very well built faucet and I'm impressed with the finish and the weight. The Hot and Cold ceramic cartridge/valves were installed in the wrong positions causing the valve handles to open to the rear with the LOGO on the spigot facing the front. It was a simple process to just swap the cartridges/valves by removing and replacing them in the correct positions. When removed, the ceramic cartridges are color coded red for Hot and blue for Cold. With the "KB" LOGO on the spigot facing the front (facing you), the Hot (Red) cartridge goes on your left, and the Cold (Blue) cartridge goes on your right. The Valve handles should then open towards you. The faucet was installed and there are no casting flaws, pinholes, or leaks as stated in previous reviews. All pieces and components are just hand tight from the factory, so I did notice the handle extensions loosened after a few weeks use. You just have to tighten them up and I have not noticed any other caveats so far. Be careful not to use any hard tools on the finish or you will scratch/mar the finish. Overall, I am very happy.

Do not buy this faucet. It’s super pretty but it has been nothing but trouble and customer service at Kingston Brass is so, so, so incredibly bad. It’s been two years since we purchased the KS1278A1BS Heritage kitchen faucet. In addition to the installation issues we had due to the poorly machined product Kingston Brass produces (comments on that below) we experienced a significant faucet failure in May 2022. While in use, hot water began violently spraying on me, my counter tops, walls and flooding onto my wood floors. Even though Kingston Brass says they provide a 10 year warranty, they apparently do not mean it. They won’t replace their defective faucet nor have they sent the correct parts to repair the faucet. When we call the company, we usually are put into someone’s voicemail, no one bothers to return the call or we talk to really rude, unhelpful people. I’ve emailed, sent photos and provided all the specifics Kingston Brass requests. Weeks ago we were told by a representative that they want me to send a video of the problem so they can see what’s happening. I asked if they were going to pay for new wood floors in my house after I shot the video. After four weeks of dealing with their nonsense, I was sent inlet gaskets that go on the plumbing UNDER the sink. The water is spraying from their garbage faucet, it’s not coming from under the sink. FROM MY PERSONAL EXPERIENCE, DO NOT BUY ANYTHING FROM THIS COMPANY OR YOU ARE RISKING BODILY INJURY FROM HOT WATER SPRAY AND DAMAGE TO YOUR HOME AND BE LEFT TRYING TO DEAL WITH A COMPANY THAT DOES NOT CARE ABOUT SAFETY OR QUALITY. The KS1278A1BS Heritage kitchen faucet is poorly machined and assembled. One of the inner pieces of the handle was put on so tightly that it caused the handle to push further back than where it was supposed to sit when in the off position. Also, the faucet spout was assembled backwards per Kingston Brass documentation and the inlet shanks are too short to extend far enough below a standard quartz countertop to allow the water lines to be tightly screwed onto the inlet shanks. Kingston Brass either needs to make a thiner lock nut or not be so cheap and add a few more threads onto the inlet shank so the water lines can be attached.

I ordered this because the exact same faucet on other sites was quite a bit more. When it came my husband was very impressed with weight and quality of parts(metal fittings and such instead of plastic). While it did take a different size tubing attachment than normal, the install was pretty seamless a d we have not encountered any leaks or issues. The sprayer nozzle is very heavy duty versus most cheaply made plastic ones you get in faucet sets. Very beautiful and timeless look. It is worth every penny.

Why did you pick this product vs others?: The price was very good& it’s beautiful! I would have given it 5 stars but I didn’t realize the sprayer wasn’t all chrome. It had a black piece on the sprayer. Which was very very noticeable. ( ugly). I had to purchase another sprayer nozzle from Kingston Brass to match the bridge faucet.

I bought this in 2016 and it is still so beautiful. Every time I use the kitchen sink I admire how beautiful it is. Before this one we purchased a Moen and the mixer valve broke within a year. The quality has diminished a lot, this company's products are built to be installed, last, and age well. It still shines up good as new, a lot of finished are more matte and they will show hard water stains and build up quickly. I love the weight of the sprayer too. It is so sturdy and easy to use.

We bought the Kingston faucet more than 5 years ago, It is both beautiful but a really solid faucet. It is made of ALL high quality materials and still shines up beautifully just by wiping it down. Last week we had an issue were the aerator, the part where water exist the faucet, broke. This is an internal part, not external. We took it apart and an internal plastic piece had broken. We still had the documentation and it indicated there was a 10 year warranty. I emailed Kingston and sent them a photo of the broken part and they sent us a new aerator and the brass fitting as well within about 7 days total time. Incredible support for their product and the people answering the emails were very helpful.

the tap leaks when not in use not really what you would expect for the price

I love it! Looks amazing in my kitchen, hubby just installed it as we are in the middle of our kitchen reno and so far it’s been great! I know a lot of people were complaining about the sprayer hose but they have upgraded the hose. We shall see how everything holds up.

The faucet was easy to install. Package contained all the parts!! Nothing missing. Would be great if the company included replacement Hot and Cold cartridges for future use.

This piece is stunning. It is well made and beautiful.

Easy to install. Another solid product from Kingston Brass.