e-Pill MedTime Locked Automatic Pill Dispenser – Secure, Easy-to-Use Medication Organizer with 24 Daily Alarms – Ideal for Seniors, Dementia, and Alzheimer’s Care – White Lid

I love this pill dispenser! It has helped my elderly mother maintain independence and take her pills on time everyday! She was starting to get confused using the Sun. through Sat. plastic dispenser and miss doses, but now, she has taken her meds on time, every time!The machine seems sturdy, and there are no external buttons to confuse her. I just set the alarm when it's time for her to take her pills, it alarms, she gets the pills by dumping them into her hand, and it resets itself. I also love that it can be programmed to alarm once a day, twice a day, three times a day, four times a day, etc. Simple to use and program. Great design! I also love that it comes with an extra carousel and lid so I can fill it ahead of time. Was worth every penny!

I purchased this product with little actual education on these types of devices but they were recommended for my particular situation so I trudged ahead with a review on the internet. I read previous reviews and with little hesitation I purchased the e-pill dispenser. I initially thought it was a rather pricey product but based upon the claims, assumed it would be an answer to one if my dilemmas. The ordering process was easy it was delivered as promised. I was a bit surprised at the actual size, it was much smaller than I expected. I read all the instructions and found them a bit difficult to understand and follow.I continued to "program" the various dispensing alarms and found it rather difficult. Once I finished, (it took me three attempts to program it correctly) I set the first alarm to go off five minutes later that the actual time. The alarm went off at the correct time, I disarmed the machine and less than 15 seconds the alarm sounded again. The machine rotated to the next position and in order to disable the alarm, I once again I turned it over held it there for about 10 seconds and then righted the machine and put it back on the table. Fifteen seconds later the alarm went off again. I repeated the disarming procedure and again 15 seconds later it sounded the alarm once again. I never got the machine to disarm until I pulled the batteries out of the machine.It took three attempts to contact e-Pill to request a return authorization but I was finally successful. I received a refund and additionally I found a machine for half the cost of the e-Pill machine. The new machine performs as advertised, has an AC power connection as well as battery back-up. I was able to program the new machine from a different manufacture the first time with ease. In short, review what the manufacture states about its product and shop for a fairly priced device. This e-Pill machine is neither. The e-Pill dispenser happens to be three pieces of $10 injection molded plastic and a $20 clock with some difficult programming options. I would not recommend this product.

This has been a life saver for our Mom who has Alzheimer's. This has allowed her to live on her own for a while longer.This is an update in August 2018. The pill dispenser was great when it worked but one month after the warranty expired it has malfunctioned and the alarm will not turn off when turned over. This was very upsetting to my mom as this was the second time that this happened and my brother was there to witness it the second time. We thought the first time was maybe just a glitch or maybe an error on her part, however, it was not. I called the company and they had me test it and it worked during the test. The problem is, with an older patient we really don't want to risk this happening again because last time it happened she took the batteries out and put them back in wrong and went almost a week without her meds. The company told me that we can send it in for a refurbished dispenser for 149.00 Since we paid almost 400.00 for the original one you would think that it would last longer than 13 months. You might want to look into other options.

Update: after contacting customer service, I found out that the lock is not broken. The customer service people are very responsive and helpful. My mistake was misunderstanding how the lock works. It does not prevent the tray from moving - so it’s not completely secure. It just keeps the lid from opening. So if you need something really secure, buy the more expensive unit.When I first purchased this unit just a little over 1 year ago, I loved it. It worked so well for dispensing my son's numerous medications multiple times during the day. What a godsend! The problem is the very cheap plastic part that serves as the lock. It breaks very easily. So if you don't mind having a broken lock, the unit is great. If you need to keep it locked, find a different product.

I purchased this product about 1 year ago for my mother. Previous to this automatic pill dispenser we tried setting up pill boxes but she wouldn't remember to take them. We also tried a watch to set alarms with the pill box to remember to take them but she would just turn the alarm off planning to take them later and forget. She would also forget that she took pills and overdosed.This dispenser has the alarm set so that it will not go off until the dispenser is turned upside down which pours the pills out of the dispenser and into her hand. The alarm goes off for an hour until she does this. Since we purchased this she has taken her pills reliably every time. If you are out and miss the pills you can still take them if you remember because they are in the slot. Once the next alarm goes off you can no longer take the earlier set of pills as they go back into the unit. The system is very flexible and can be set as many times a day as you want. It also has a log which I found useful to make sure the pills were being taken at the right times and nothing was skipped.Although this was on the expensive side, it was definitely worth it as it completely solved the issue of my mom taking her pills reliably.