Surface Laptop 4 (13.5)

I like the difference design of this laptop, faster, security and pretty good face recognition

This is my second Surface 4. I wanted additional storage and the blue color with the Alcantara finish. I wish that I could have found a good deal with 16 gigs of ram instead of 8, but for now this configuration suits my needs. The machine is fast and reliable so far. If I charge it in the morning, I have all day battery. I am mostly a mac user, but I enjoy using Microsoft laptops because of their great build quality and the wonderful keyboard. I wanted to avoid buying the intel version, but it has been a challenge to find an AMD model with the same specs in new condition since it came out in 2021. My only complaint about this purchase is that the factory warranty is expired. I wish the seller would have listed that bit of information, even though the laptop was new and arrived in a sealed box. This laptop is great for writing documents, surfing the web, emails and light gaming. It is very portable and runs relatively cool. The i5 performs better when using a chill pad and keeps the laptop cooler. Overall its very solid and does not disappoint! Enjoy :)

I absolutely love this laptop. It's great for grad school. So much storage and the touch screen capability helps me a lot. I would definitely recommend this if you looking for a versatile laptop for school.

Microsoft is hitting their stride in the ultrabook market with the release of the new Surface Laptop 4. It seems more like a refresh than a redesign (adding an 11th gen intel processor and Wifi 6 chip for this particular model along with other minor changes) but the combined specs of this model and the design choices push it closer to the top of the current ultrabook market. That being said there are definitely a few questionable design choices which should be taken into account before making your decision. First, the metal body of this laptop looks and feels premium. You can tell they've got the chassis design nearly perfected. I honestly prefer it to the body of my 13" Dell XPS and it feels on par with my M1 MacBook Air's machined-aluminum chassis. It's also incredibly lightweight. Compared to my M1 MBA it makes the surface laptop feel like a tablet almost. It's also lighter than my Dell XPS and most other ultrabooks I've tested though it could be partially due to the Alcantara fabric on this particular version. Port-wise there isn't much to mention. They've included a single usb type-c, a single usb type-a, and a 3.5mm auxiliary port. Unfortunately due to how slim these ultrabooks are becoming, it seems most of the manufacturers are cutting down on I/O. When it comes to the keyboard and trackpad, typing on the Alcantara fabric keyboard and navigating with the medium sized trackpad feels natural and smooth. There's enough feedback (a slight click similar to chiclet style keyboards) and key travel to keep your fingers from getting tired or missing letters due to typing too light. Though I noticed for this model there is noticeable flex on the keyboard most likely due to the Alcantara fabric. This Alcantara fabric doesn't really give me confidence in the longevity of the keyboard due to flex and potential for grease stains ( I have large hands and wrists so likely using more force when typing). The fabric feels soft and smooth to the touch but I would advise choosing the metal version if you're looking for longevity and a more durable keyboard. Windows 10 Home feels snappy on the Surface Laptop 4 with the included nvme ssd. Read and write file transfer speeds are more than quick enough for most use cases (see the crystaldiskmark picture for test results). I'm not doing any compiling on this laptop but I had no issues running Jupyter notebook for quick python scripts. I keep 40-50 chrome tabs open and use a few programs at the same time with no issues. I've also successfully gamed on this laptop (World of Warcraft TBC Classic) though the Ryzen models would probably be better for the gamer crowd due to their integrated GPU performance. The Surface Laptop 4's display looks beautiful and is more than adequate at this size. Color doesn't change at alternate viewing angles and though it's in 8 bit, the colors pop. The touchscreen is also responsive to multi point gestures (pinch and zoom) which is nice to have when browsing reddit or other websites at night. The speakers are just alright, they don't project as well as the M1 MacBook Air but are on par with the XPS. The 802.11ax wireless chip works well and I can pickup my wifi 6 router at the edge of my property while using bluetooth 5.0 headphones. The Webcam is just alright as it's 720p and doesn't pick up lighting as well as some of the other ultrabook webcams. Battery life is slightly lower than the claims for the product description so far but it varies as I've had excellent performance (around 11+ hours or so) when just sticking to regular web browsing and light music listening at lower brightness vs poor performance when streaming 4k video at full brightness (only lasted around 5 hours). Standby battery is decent as well (lasts for days when sleeping) but falls short in comparison to the M1 MBA. Lastly, though the Surface Laptop 4 isn't designed with upgradability in mind, you can remove the bottom of the case and access the nvme ssd to replace it. The LPDDR4 ram is soldered though so you won't be able to upgrade that. Given that ssd/hdd failures are more common it's a nice inclusion and hopefully a sign that Microsoft may move towards more serviceability in the future for their ultrabook products. Overall if you're a student or a mobile business professional, I would recommend this ultrabook. Though I'd ultimately advise getting the metal keyboard version even if it makes it a bit heavier unless you really prefer the texture of the Alcantara fabric.

Got this computer for my graphic design-loving daughter for her birthday and at first it was great and she loved it. But in less than two months it died and would only show the logo and then go black. I spent hours trying every troubleshooting trick on the internet and still nothing. I bought the computer on February 12th, gave it to my daughter on the 28th, and it died on April 7th. My daughter has babied it from day one, keeping it in its box when not in use and wiping down the screen after every use, so it’s still in new condition. Plus, due to a family vacation, it hasn’t even been used very much. Less than 3 weeks of use really. It was barely over the 30-day mark so Amazon said they wouldn’t replace it. Because it’s under warranty, Microsoft said they would replace it with a refurbished computer, NOT NEW, after I sent it in. So, after paying almost $10 to package the laptop, I’m waiting for a used replacement for my daughter’s mint-condition laptop that died in less than two months. I’m really disappointed with the durability of the laptop and with the customer service. $1,000-dollar computers shouldn’t die in less than two months.

Extremely fast shipping. Brand new product. Exactly what I ordered. Love it

Backlight fantastic , starts instantly

Love it. Extremely lightweight