Yale SD-L1000-BL Conexis L1 Smart Keyless Door Handle For Home Security, Remote Lock/Unlock, App Control, Key Card and Phone Tag Included, Black Finish [BSI Approved]

I'm happy with this product. It does work but it's a skittish little thing; you have to fit it right, hence the poor reviews; they didn't understand it's foibles.Make sure you open the back door, or leave an accessible window open, just in case, Do this before you do anything else, as you may get overconfident, (we are ridiculous apes after all), and end up locking yourself out.Use the YouTube video to install, not the manual, (search Conexis L1 on YT and pick the Yale video). Make sure you follow it exactly. Do not mess with the thumb turn, line the arrows up exactly, do not mess with the actuator etc. If you do you're knackered and will have to start again, most probably after you've put it all together, (which will hurt your heart). Just take your time.Order more key tags/cards/phone stickers with the lock. When you go through the registration of the first tag, ignore the video which tells you to register one tag and use the app for the rest. The app appears to have been developed on a school dinner budget, don't trust it. Register all the fobs, cards etc at the same time. So, you press R once as guided in the video, and hold up each tag/card/phone sticker thing in turn, do not press R after each one, just hold them all up in turn; be quick as it does time out after 30 seconds or so, (red lights and beeps). Once you have registered all your tags etc, then press R. (Each one you hold up should be greeted with a beep and a green light, just keep holding each one up and registering. Register like your life depends on it!)Test each tag/card etc, with the door open, just pull up the handle, wait for it to churn and lock, then use the each fob to unlock, and so on. Now you have a bunch of registered things you can give to people, hide in your socks or whatever. Next; download the app and go through the directed motions. It worked okay for me, but your mileage may vary. The key here is you're not too bothered if the app doesn't work because you have a whole load of tag/card things that do work so you can take your time with the app.Troubleshooting Tip:If the handles are misaligned when you've finished, and you decide to remove the inner plate to realign the screws etc, take the actuator out and reset it, otherwise, when you put it all back together you could find it churns away and no longer locks properly. I did this and was thoroughly disgruntled until I worked out the problem, You have to treat this thing with kid gloves. Each mess around you do, be prepared to reset from the beginning, which is why it's good to get it right first time. Check and double check handle alignment.Don't lose heart with it. If it isn't working, I would say that it is because it needs resetting from the start. The actuator is sensitive, if it's not all aligned properly it will not lock properly.It's a good product, you just have to follow the video instructions to the word, until you get to the fob registering, ignore what she says on the video and register all your fob things at once, as I have said above. I would have given 5 stars but this thing is new, so I'm holding out to see if there are more horrors it presents.In short. If you have a composite door with multi-locks, it's your only option in the UK. But don't be put off, you can make it work for you if you don't get sloppy and follow the instructions on the video to the letter, word, whatever.EDIT: I've had the lock for getting on a year and it's still going strong. I have had no issues with it apart from occasionally it keeps spinning after locking, you just lift the handle again and it stops. The lock has been incredibly useful, my kids have a tag stuck to their phones so they no longer lose or forget keys, because, as every parent of teenagers know, they never, EVER forget their phone.

My advice with the Conexis L1 is NEVER let the batteries get low. I returned from holiday and the batteries were flat. The override with a 9v battery on the outside of the lock didn't work and a locksmith had to be called. He couldn't force the door and there is no secure override on the lock to help with access. The locksmith managed to force a window with associated damage. to top it all Yale UK are refusing to replace the lock and say that there must be a problem with the batteries that I use (Duracell alkaline as recommended). The lessons here are to make sure that you never use Conexis L1 unless you have a secondary means of access and DO NOT TRUST Yale to take responsibility when their products fail, even when under warranty. I'm preparing small claims court papers to recover the cost of the lock and will never buy a Yale electronic product again. Shame on you Yale UK - your customers deserve better when your products fail.

I have two of these. Both have died at the same time.:-(They worked great when they worked, but now that theyre dead, I cant get any response from Yale Support so they are basically £500 of junk.EDIT-Wanted to follow up with more detail.Yes I’d replaced the batteries. It seems that throughout heavy use the mechanism that removes the locking pin became worn away and essentially locked me out of the house. It would work manually from the inside, but all electronic functionality related to locking and unlocking was dead. It would still beep and flash, but nothing beyond that.The two that I had, had equal use, due to where they were fitted, which is why they likely died at the same time.But beyond that, I cannot stress just how bad Yale support is. To date, I’ve received 0 responses from the multitude of email addresses and web forms I used to try an get help.

I have 2 Conexis locks and they work great.The locks are super reliable, and the battery life (set of 4 AA, without the z-module, more on that in a minute) is more than 6 months.I had a bit of trouble with my lock on my back door at first, as the door was new and the locking mechanism was quite stiff (even for me when using the original keys). I lubricated the lock frequently and over time the locking mechanism loosened up a little, and now I don't have any problems with the back door lock. This wasn't a fault with the lock, but it might be something worth considering if it takes a lot of effort to turn the key in your existing lock.If you're looking to integrate with SmartThings though, this is where the disappointment sets in... You need the Z-Wave Module 2 for that and my experience with that has been less than stellar. After installing the module, battery life went from 6 months +, to less than 2 weeks. Reports in the SmartThings forums range for the modules range from perfect battery life, to a couple of days battery life! If I had the opportunity I would certainly return the modules for a refund - they're just no usable.To sum up my experience:- as a stand-alone lock this piece of kit is perfect and nearly flawless- as part of a smart home system with alerts and remote unlocking, I was extremely disappointedThis left me with the impression that, although a great lock on it's own, it's only likely to be used in my home for only a couple of years until something with better smart home integration becomes available.

I'm a gadget geek and this was about the only smart home device that I hadn't got. Eventually, I caved in and purchased one despite all the negative reviews. Oh how I should have listened to them. The fitting was straightforward - about 30 minutes. The App was, however, a disaster as I spent two hours trying to get it to pair only to find that Yale's servers were down. This wouldn't be the case for everyone, but highlights a systemic weakness in the design. Even when I got it working the lock was useless, making loud clunking noises and a very loud beep when coming and going. In the end, it got packed away and I realised just how simple and reliable a good old fashioned key operated lock is. One day the technology will be there, but this isn't it. Don't buy.