CRC Press The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments

This is another great tool from Karen Martin. It's easy to understand, easy to follow, I often refer to it during my events. It helps prepare and deliver solid Lean events. A must with her other books: "Metrics Based Process Mapping" and "Value Stream Mapping".

Dieses Buch vermittelt einen guten nachvollziebaren roten Faden. Die Formulare lassen sich Problemlos an die Eigenen Vorgaben anpassen. Hat mir einen strukturierten Einstieg ermöglicht.

The book and disc compliment each other very well with great detail provided, i would recommend this book to those running kaizen events

Well written and put together, would Highly recommend to anyone planning Kaizen workshops

Kaizen events seem easy but they are not. And one of the most neglected aspects is planning. For a kaizen event to be successful, it is important to have a standard method of setting up the event, gathering the data, assigning the teams, getting the practicalities organized, and engaging the sponsor. Similarly, during the event it is vital to ave a clear-cut, standardized method of addressing the problems, root causes, possible solutions, rapid experiments, and so forth.This book does an excellent job of showing you how to do this. It also has an emphasis on kaizen in the office & service functions, rather than manufacturing. And it has a CD with all kinds of templates you can use.I have used this book with my own customers so they have a clear step-by-step formula. It works and it works well.