Sage - The Compact Wave Soft Close Microwave, Silver

Compact grey metal box that heats things up. The description for this are wrong. There isn’t a sniff of stainless steel to be found. The body is made of metal, painted on the outside, painted and coated on the inside. The door is plastic, the handle feels to be plastic with a chrome coating. The internal cavity is easy to clean. I give it a quick wipe down after use, no hassle. High price for what it is; a microwave. However, all I wanted was a microwave. Not a 3 in 1, not a combi with a grill. Not something with 600 different operations, and claiming it can roast a chicken when it can’t—roasting meat is a job for an actual oven. Turns out it’s no longer simple finding a microwave that’s just a microwave. Current problems with general availability of anything do not help. It’s either buy something hideously cheap it’ll break in three months, or for something decent spend way over the top. Like this. This is a compact and nice size. The mid-range Panasonic’s (with the 2,467 different functions) may cost less, but they are massive in size. For overall build quality, I have no doubt this is better than the majority of the around £100 offerings. Will it last ten years? Look after it I don’t see why not. When in use it’s reasonably quiet. Sounds smooth in operation, too; my previous microwave was louder, hummed and drummed inconsistently, with a more than audible change when the microwavy bit kicked in and out. This one just hums. It does have some nice functions. You can twist the dial whilst it’s running to nudge more time, or less, onto the timer. The beverage reheat I’ve used a few times, just because it’s there, and it’s actually useful—no more scalding hot tea reheats. Could cost less, I feel the price is more to do with the Sage branding than the worth of the product. Overall, yes, I would recommend. It’s a simple, straightforward, microwave. * * * Dec 2022 Update * * * Still going strong. I do not regret buying this.

Love this microwave - really well designed and so easy to use. In particular the single button to turn off annoying beeps (or quickly turn back on if leaving the room and wanting to be alerted). The soft-close door seemed to be a gimmick, but I've grown to like this feature. Easy to change the time, defrost according to time or weight. Ignoring the fancy 'meal-type' options, but even these options aren't intrusive or too prominent. Overall, glad we paid a bit extra for something pleasurable to use.

Works very well - seems to have a more even heating pattern than my old model. And thew mute function is great!

I have a few Sage appliances, so when I needed a new microwave I had a look. It says it’s “compact”, yes and no. There are smaller microwaves on the market, but it’s not huge. It doesn’t have a grill or air fryer, it’s a microwave. Well built, love the soft close door, good shortcuts, love the mute button! Expensive for a microwave, but I went through “used very good” for a cheaper deal and all it had wrong was a missing manual. Excellent!

Received product faulty. Motor didn’t turn. Thought it would be quicker to contact the manufacturer and source a replacement, but let down by poor customer service. Explained the fault and sent all the photos/videos (see vid) they require. In total I unpacked and packed the item over 4-5 times, as they required photos of different things like the batch codes etc. They said would send replacement. Instead received an email saying they’re sending me a replacement rotating wheel ring- I’d already explained the motor wasn’t working, so how would a new ring help?? After I queried it, a week later they said they’d send me a replacement if I could send all the details they requested- which I had already done so. Total waste of a couple of weeks. Fed up so got refund from Amazon instead. Shame as it looked like a nicely designed product. I especially liked the soft close and mute function. Let down by poor quality control and customer service. Not sure I’d buy another after customer service experience.