I think the bottle I was sent is expired how can I get a new one?

You can contact Amazon Customer Service.

Can I trying to dye my hair platium Do I need to shampoo it first before bleaching my hair and before dying it

If you are going to bleach your hair at home do not shampoo it first. It will wash all the natural oils off your scalp which may lead to the bleach burning and damaging your skin can cause painful sores. Wait a day or two after showering if you will bleach your hair.

Why isn’t there a protective seal on the bottle? How do I know if anyone tampered with it if there’s no protective seal?

We apologize for any inconvenience this may have caused you by not placing a seal on our Clairol Professional Shimmer Lights Shampoo. Please be reassured that consumer safety and satisfaction is our number one priority. Our products have a history of safe use. Before being approved for manufacture, each product must meet our stringent safety and efficacy standards. Products must also conform to the regulatory guidelines of all global markets in which they are sold. If you are concerned of the quality of your shampoo or believe that your product has been tampered with, you can contact Clairol Professional at 1(800)221-4900 and hold onto the product. Your feedback will be forwarded to the appropriate teams.

Our Clairol Professional Shimmer Lights Shampoo does not come with a seal. We apologize for any inconvenience this may have caused you by not placing a seal on our Shimmer Lights Shampoo. Please be reassured that consumer safety and satisfaction is our number one priority. Our products have a history of safe use. Before being approved for manufacture, each product must meet our stringent safety and efficacy standards. Products must also conform to the regulatory guidelines of all global markets in which they are sold. If you are concerned of the quality of your shampoo or believe that your product has been tampered with, you can contact Clairol Professional at 1(800)221-4900 and hold onto the product. Your feedback will be forwarded to the appropriate teams.

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💁‍♀️ Shine Bright, Stay Bold!

RESIDUE FREE SHINE - Leaves your hair shiny without any unwanted residue.
PERFECT FOR ALL SHADES - Ideal for blonde, silver, and highlighted hair types.
SAY GOODBYE TO BRASSINESS - Neutralizes unwanted yellow tones for a vibrant look.
REVITALIZE YOUR HIGHLIGHTS - Renews and refreshes faded blonde, silver, and gray hair.
PROFESSIONAL QUALITY FORMULA - Designed for salon-level results at home.

Clairol Professional Shimmer Lights Purple Shampoo is expertly formulated to neutralize brass and yellow tones in blonde, silver, and gray hair, leaving it refreshed, shiny, and residue-free. Perfect for maintaining vibrant highlights and achieving salon-quality results at home.

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Clairol ProfessionalShimmer Lights Purple Shampoo | Neutralizes Brass & Yellow Tones | For Blonde, Silver, Gray & Highlighted Hair

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