tag8Dolphin Smart Padlock (Pack 1), TSA-Compliant Suitcase and Luggage Locks with Alarm, Keyless Bluetooth Suitcase Lock and Locker Padlock, Unlock via Phone App, Android and iOS Compatible, Silver

UPDATE: This lock is finally working and I love it. It turns out that the Dolphin Tracker app that was suggested for this smart lock is not good at all. Their tech support did reach out to me and gave me a QR code for the app to use and it is "iTrackEasy". Once I downloaded that app, I was able to connect to this smart lock! I did test out the GPS feature and it worked pretty good. Which is great because I do plan on traveling soon and do want to track my luggage and then put it on my backpack when I'm walking around doing the touristy thing. I only gave it 4 stars because of the wrong app that was listed in the instructions.ORIGINAL REVIEW - I like the concept of this smart lock for your luggage but it has a difficult time pairing with my Android 10 phone. When it finally paired with my phone, for that one time, it would not unlock the lock. After about an hours time of trying to get it to work, I gave up on it. Also, I believe that the one that was shipped to me, was a returned unit because the inside packaging was ripped. I'll be returning this and looking for a different lock. Believe you me, I did have high hopes for this lock.

El candado es un éxito el poco tiempo q lo use pero tiene un pequeño problema es q se activa una alarma en el cell repetidas veses en todo momento que desespera y es para volverse loco tan desesperante que no ay forma de desconectar y mucho menos apagar

Lock does what it states. Only the battery doesn’t charge. Customer support wanted a video of a lock with a red light initially turns on then turns off and the battery as stated in app doesn’t increase

Didn't get a key even though there is a key slotMors key work only sometimes, mostly notI keep on getting notification that it's connected..battery percentage stays at 100% no matter whatWorks only with Bluetooth nearby the slotJust not as described/advertised

You can not download app on IOS and website link to download app does not work. Useless product for any of us in the USA.

Spent 1 hr pairing with my iPhone but failed. Can’t find password provided by tag8. Signing with my Apple ID and tried signing with Google ended up the same. Frustrated. Will return product. What password?????

I picked up one of these to put in my backpack for my trip just in case it went missing, and its just perfect the, the separation alarm really put my mind to ease when travelling. And the app is very user friendly.

This padlock has a easy way of locking & unlocking no stress of forgetting keys or codes. I use it to lock my laptop bag as I commute to office through public transport and have to carry laptop to my office on a regular basis. I no longer feel insecure of losing my laptop, the lock is sturdy so not vulnerable to tamper. This lock needs to be paired with our phone via Bluetooth and can use the separation alert, last seen location without paying any subscription fee. Have even tried out the back up option of mrose code incase our phone’s battery is dead, works brilliantly. Buy it, you won’t regret.

The media could not be loaded. I bought it on 10th October 2023. The product is still under warranty. I sent email 2 days back saying the product is not working but till date no reply received. The app showing 100 % battery but the padlock is not connected within a few inch range.In last 10 days, they didn’t reply even after I sent reminders.

Stay well clear of this product! The app won’t install therefore padlock is completely useless, absolute waste of money DO NOT PURCHASE..

This lock is secure, and works well with the app, but the GPS function was almost completely useless; the second my phone was more than 2 metres away, the lock registered as ‘very far’. Throughout our entire journey the app didn’t register the lock at all.