What is the warranty on this item?

the warranty is one year - I bought mine in November, used all delonghi products for descaling (note £10 per bottle!) and now is dripping water everywhere - from the tank and the milk pump. You register the product with the delonghi but then when you have a problem, no one get back to you. this is not like the other delonghi machines. I would not recommend it. For what it matters I won't buy any delonghi product again

Is the plastic part BPA free?

Yes. According to the manual and the De' Longhi website, it is BPA free.

What plug is supplied with the product?

Mine arrived with a standard British plug, as I would have expected from Amazon UK

Can any baristas confirm the quality of this machine compared to commercial ones and other non-commercial ones on the market?

Hi, I have a Lelit Mara heat exchange machine. This is a bees knees of a espresso machine costing nearly 1,000 pounds. The Delonghi Dedica makes a variety of nice brews, but no where near the quality of my Lelit. What i have found if you invest in a decent quality tamper, and an half decent coffee grinder it makes a huge difference to the brew. Also if you go on YouTube you will find good advise on how to prepare the grounds and machine.

Brand	De'Longhi
Model Number	EC 685.BK
Colour	Black
Diameter	100 Centimetres
Volume Capacity	1 Litres
Voltage	220 Volts
Auto Shutoff	Yes
Energy Efficiency Class	B
Runtime	1 minute
Number of Slices	1
Special Features	Auto Shut-Off
Item Weight	4.2 kg

De'Longhi Dedica Style, Traditional Pump Espresso Machine, Coffee and Cappuccino Maker, EC685BK, Black

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