How long does it take to arrive? I’ve ordered but it says ‘delivery date pending’

Mines arrived in a few days without any issues 👍

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Deliver to EGYPT

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UAE
UK
India
USA
Japan
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Description

❄️ Wrap your hip in next-level relief — because pain waits for no one!

FLEXIBLE COMFORT - Soft gel stays pliable frozen for versatile, wrap-around use
SECURE DURABLE - Extra-thick nylon with double-sealed edges prevents leaks & ensures longevity
DUAL TEXTURE DESIGN - Silky side delivers deep cold/heat, fuzzy side prevents cold burns
TAILORED HIP RELIEF - Ergonomically molds to hip & thigh for targeted pain therapy
EXTENDED COLD THERAPY - Holds chill 25-30 minutes with 20% more gel than competitors

The NEWGONEWGO Hip Ice Pack Wrap is a reusable, ergonomically designed cold/hot therapy gel pack that molds perfectly to your hip and thigh. Featuring 20% more gel for up to 30 minutes of sustained cold, extra-long elastic straps for hands-free compression, and a dual-sided fabric to maximize comfort and safety, it’s engineered to accelerate recovery from hip bursitis, surgery, and sports injuries with durable, leak-proof construction.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.