I purchased it for my Mother in law and she can't get it to charge. Any ideas?

Did she pull the tab out to start it charging? Like anything with a battery there is a tab to pull out.

Gift arrived broken, how do I get it replaced? Also doesn't light after sitting in sun for 2 days. No indicator on on/off button to show on or off.

Same problem. From all the comments, it appears there is a major production. It’s a faulty product! Does charge-only lit a few times then stopped working entirely. No replacement given as was assured by the company. Sad, can’t trust quality control anymore for anything.

Is this product IP65 rated?

Not sure it's IP 65. But I live where there is high winds and when it rains, it rains hard and fast. So far after several months my turtle still works great.

Manufacturer	Yeemore home
Part Number	Resin Solar Turtle Statu
Item Weight	1.62 pounds
Product Dimensions	8.07 x 1.78 x 4.9 inches
Item model number	Resin Solar Turtle Statu
Batteries	1 AAA batteries required. (included)
Color	Grey Turtle
Style	Garden
Finish	Matte
Material	Resin
Power Source	Solar Powered
Voltage	1.2 Volts
Number Of Pieces	1
Type of Bulb	Led
Mounting Type	Tabletop, Floor Mount
Special Features	Handmade, Waterproof
Batteries Included?	Yes
Batteries Required?	Yes
Battery Cell Type	NiMH

Nacome Solar Garden Outdoor Statues Turtle with Succulent and 7 LED Lights - Lawn Decor Tortoise Statue for Patio, Balcony, Yard Ornament - Chrismtas Gifts for Mom GrandmaGlobal Recycled StandardGlobal Recycled StandardGlobal Recycled Standard

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