J**M
Outstanding customer service for an excellent product!
I have received outstanding customer service from start to finish with enCORE Guards! The website is informative and easy to understand and makes selecting the right guard pretty easy. I chose the dual layer (hard/soft) guard because I wanted the combination of comfort plus durability. I received the impression kit quickly and ended up having to contact enCORE customer service to request a smaller mouth tray which they will happily send you promptly if needed! The smaller tray was perfect and I completed the easy to follow impression steps. As directed, I took a photo of my impression and emailed it to the enCORE service team to get the “A-okay” that I had successfully taken my upper teeth impression. I am very impressed by this service, by the way, because within a few hours I received the reassurance that I had done a decent job taking my own impression and was more assured that the mold would be good for my night guard! I sent in the tray with my upper teeth mold in the postage paid envelope. It wasn’t long before I received email notice that my impression had been received and again when my completed night guard was being shipped out to me! I received the guard in a plastic holder with Polident tablets and additional instructions/information. I tried the guard and it fit nicely, but it seemed a little “thick” it certain areas and the rim behind my front teeth seemed a little high for my comfort. I wore it several nights to give it a try, but couldn’t get used to the guard. As recommended, I emailed enCORE guards customer support about my concerns and quickly received a response from the company. They really want their customers to be happy and have no qualms about making adjustments to the guard. In fact, I communicated with Benjamin (enCORE Guards) via telephone and email and he couldn’t have been more pleasant and helpful! We discussed my concerns and he emailed me a teeth chart for me to highlight areas of concern on my night guard to send back for adjustments. After another quick turnaround, I received my guard with the adjustments we discussed and now it feels great! I have had it for a few nights and the guard is comfortable. I am still getting used to wearing the guard and am increasing the number of hours I wear it each night. There are no problems with the guard, I just need to get used to having it in my mouth at night! 😁I wasn’t even aware that I clench my teeth until my hygienist notified me of the wear on my teeth. My dentist office would have charged me $650 for an upper night guard! I decided to to research online companies and enCORE offers several choices of guards, has very good reviews and you can’t go wrong with the price! I am now realizing how much teeth clenching I do by wearing the guard! I am very happy I chose enCORE night guards and wouldn’t hesitate to recommend them to everyone! The guard I received looks EXACTLY like the guard my dentist showed me when I inquired about a night guard but it cost me hundreds less! Don’t worry about whether or not you’ll be able to make your own impression of your teeth! Seriously, it isn’t difficult! It doesn’t taste bad, it isn’t messy and I didn’t gag at all! You can do it and you’ll be happy with the results! Benjamin and the rest of the team are great!
P**R
Good value for the cost
I've had a professional night guard for 8-10 years and was just finally starting to wear out, and then one night my puppy got a hold of it and destroyed it. I don't have dental insurance any more and gave these a try since they are so much more affordable. Great fit and easy to make the mold and mail in. Its much thinner than my professional guard obviously, but it does do the job though I don't think it will last more than a year or so. I'm a heavy grinder and I've already gotten chunks out of this in about a month of use. When finances improve I'll go back to the real deal but this will do for now!
M**
Best tooth guard
This is a very cheaper and better quality, tooth guard. The seller service is very fast. They have a photo approval process to get the correct impression of your tooth. also, they provide you discount for another tooth guard and will retain you tooth impression for 3 years. after delivery, they check with me via email if the tooth guard is fitting well or not and willing to replace it if you are not satisfied. also, they provided tablets to clean your mouthguard which make it very easy to maintain it germs free. Also, I like the tooth case color which is orange different than other tooth cases and looks attractive.
O**S
Just like the dentist’s mouthguard but I sawed about $500 by using Encore.
I have had several mouthguards made at the dentist’s office over the years. I needed a new one, and he wanted to charge me $650.My sister told me that she had just gotten her mouthguard from Encore and loved it. I couldn’t pass up the chance of getting a great mouthguard for a fraction of the dentist’s cost.I love it!!!! If I could give more stars for the value I would. Also customer service rocks. I needed the smaller mold, and it arrived quickly without additional charge.
A**R
EXCELLENT PRODUCT, FRACTION OF THE COST
I don't know why I held out for so long. I should have done this a while ago. My dentist has been pushing a dental guard for years because I am a severe grinder and I clench all the time at night. I have had my fair share of dental issues over the years, 2 root canals, many fillings, etc. Once I got my second root canal I knew it was important to protect my crowns from further damage as well as the remaining tooth underneath the crown. I was hesitant to get this product as I had tried other mouth guards (from the drugstore) and they never worked. They left my jaw in pain and almost feeling like my bite was off. So, I waited until I had enough money in amazon gift cards to buy this product as I didn't want to waste my own money on a potential product that might be worthless... boy was I WRONG! This product is amazing and essentially the same thing you get from the dentist as a fraction of the cost! My dentist quoted me for a night guard at $700+ and this cost me $20 (plus $70 in gift cards). I've been using the night guard for approximately 2 weeks now, and I have gotten better sleep and just overall sensitivity in my teeth has decreased. What I like about it is how I can feel where I grind the most, and man I am glad I have the protection now.If you're on the fence about getting this product, just GET IT. The customer service was excellent. I did the impression, followed their instructions and sent them pictures of it first, they confirmed it was good to go. I popped my impression in the mail and got my guard about a week and a half later. They keep you informed the entire time and honestly, it has been the best night guard experience I've had. You won't be disappointed by this.
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