Lexie B2 Plus Powered by Bose - Self-Fitting Rechargeable OTC Hearing Aids for Mild to Moderate Hearing Loss in Adults and Seniors - Clear Sound - Wireless Charging Case - Bluetooth-Enabled - Gray

This is for the Lexie B2 Plus Powered by Bose hearing aids. I really like them, here is my story: I first purchased expensive hearing aids in 2009 when I had no clue what my soft-spoken female students were saying in my physics class. I have tinnitus and a frequency loss in the area of the female voice frequency range (no joke). I first went to the place that sends you mailers every day, will take you to lunch and will give you a free hearing test. The cost was 4 times what I paid for my first car. I did not purchase from that company; I purchased hearing aids from an Audiologist that said the amplified sound would help with the tinnitus and they cost around $6,000. Because my classroom was warm, sweat appeared in back of my ears and the batteries would short out midday. Teachers do not make a whole lot of money and these hearing aids lasted a couple days after the warranty lapsed. In 2017, I tried the Costco hearing aids they were also fitted by an Audiologist in South Florida for around $1,700 and they were rechargeable. Costco replaced parts but the hearing aids died after I ran out of warranty. In 2020, I attended a service fair for seniors, and they had an Audiologist that said she could beat the Costco price and fix my tinnitus with specially designed hearing aids. The price was good. The first set lasted a week, and they replaced them with a more expensive model. I declined the monthly fee to keep the hearing aids tuned up because I am pretty much an expert at cleaning hearing aids. They lasted until the warranty lapsed. Then at the end of 2025 after aggravating my wife for repeats of what she said and cranking up the TV to the point it vibrated the windows; I realized I had to do something. I had three criteria: · I wanted something rechargeable · I wanted something reasonably priced · I wanted control of ambient noise in the room to make voices clearer. Just like my Boise Quiet Comfort headphones. I read all the reviews, the best products recommended lists. The Lexi hearing aid reviews did not seem very good. But then I realized that the people reviewing had never worn hearing aids before. Hearing aids take some getting used to. And if your loss is more evident you must use the “closed dome” hearing speaker cover in your ear canal. Previous hearing aids did not pull in the full audio spectrum, they just pulled in the frequencies you were missing, so you needed holes in the hearing aid dome (the part that plugs your ear canal) to bring in the regular sound. That is not how the Lexi works. It takes in everything and because it is taking in everything, if you have significant loss you need to plug off your ear canal or it will create feedback, lots of feedback. To top it off they are made with Bose noise cancelling technology, the same as my favorite headphones. Still, I was skeptical, and since I have Amazon Prime, I knew I could return the hearing aids if they did not work. On 02/07/2026 I purchased my pair of Lexi hearing aids. I believe they arrived the next day. I had a little trouble pairing them and I called tech support. A very nice guy helped me pair them (I probably should have read the instructions). Then he said, just follow the prompts in the app (or something like that). I was skeptical still, and he stayed on the line with me while I worked through the app. It was so simple. Then the app gave me the SAME hearing test I had taken so many times with an Audiologist. I think it was a better test because it was through the hearing aids themselves instead of a set of headphones that the audiologist used. That way, how your hearing aid fits in your ear canal could change the results of your test and give you a better result. Then the app told me it was done. No kidding it WORKED. You turn them on and it pays a note. When it starts up, you hear all of the fan noise of computers and other noise; but then, it is gone, and what you hear is clear. Each ear is like that. With the app, you can control the amount of sound, the different modes for different surroundings. Sure, if you are in the car with the window rolled down you can turn off the left hearing aid and you don’t hear the wind noise, or you can change the environment in the app. However, the reality is that the native mode without using the app is just fine. Lessons learned: • Do not attempt to wear them all day on the first day. If you have been without hearing aids for a while, it will wear you out. • Make sure you have a good contact with the hearing aid seated properly in the charger when you place them on charge. I thought I had a problem because it ran out of charge quickly, but it turns out it was not seated in the charger correctly. I would highly recommend the Lexi, they were the least costly hearing aids I have bought and have worked the best.

These are the second brand of hearing aides I've tried. The first ones wouldn't hold a charge for me, but the hearing test was good and I liked them otherwise. The hearing test that came with these was awful. The sounds were way too loud and there was a lot of echo. I could hear my hair when I pushed it back and my glasses when I put them on. I'm wearing them now, after lowering the volume and treble. I'll try wearing them for a day and then decide if they should be returned or kept. I have a feeling that the hearing test I took at the audiologist was incorrect too. I'm never sure if I hear the little beeps or not. I'll update this after wearing these for a day. I'm adding another star. I can hear quite well with these, but I'm frequently turning the volume up and down and sometimes one or the other ear goes mute and I can't unmute it. it might just take more time to figure all of this out, but things are at least progressing. I've had these for less than a year and have downgraded my review. They worked well in the beginning and I didn't wear therm all of the time as I didn't feel I needed them except to watch tv or was out with a large group of people. After about 6 months, they started making weird, noises, mostly swishy sounds. At first this only happened when I was on my phone. I called for support and the person I spoke to was very helpful so I thought the problem was solved. But, a few days later, whenever I put the left one in my ear, as soon as I turned the aide on, the horrible noise started again. I tried several times but it was hopeless. I also had problems at times getting them connected by my phone. Like many other people who gave reviews, I bought them as I've always trusted Bose Speakers, It was a mistake. I wasted 1000 dollars. Btw, a local pharmacy is now selling these for 500 dollars, which makes me think they really never were worth as much as I paid. Don't waste your money. You might be better off buying a really cheap pair of hearing aides for about 100 dollars as they couldn't be more unreliable than these have been for me.

Updated review August 2025. The hearing aids worked well until Lexie introduced a new app that controls the product. First, the app deleted all my environments which worked well, took some time to develop and test. Reestablished two new environments on the new app only to have them deleted spontaneously as well. Several times the hearing aids simply stopped working. Once while I was driving and unable to address the spontaneous failure. Customer Service is not helpful. Clueless human or AI. Either go back to the previous simple, intuitive app or repair the new app. Meantime, I change my recommendation to DO NOT BUY. After four years of searching, three audiologists, two otolaryngologists, four hearing aids, I finally found this Lexie Bose product. Less expensive than the audiologist Rx hearing aids. The app administers a hearing test then customizes amplification based on your individual needs. Similar to work the audiologist does. Devices are comfortable and my open dome choice allows me to hear my own voice without the conductive distortions you get from in canal aids. My own speaking voice sounds normal. Hearing music from base to treble. Hearing birds for the first time in years. Product description accurately advises that music streaming is poor quality, but my experience is that spoken word streaming like talk radio or audiobooks is acceptably clear. By experimenting with the environments settings, I was able to establish an "Earbuds" setting that produces acceptable music sound. Seller correctly points out these devices do not produce a high fidelity music sound, but I found with a little experimentation with the volume, bass and treble settings, the music acceptable and convenient to set up. More bass tones reduce the tinny sound quality.

Work well for me, with my moderate hearing loss. Good customer service - an issue with one hearing aid not connecting was fixed with two phone calls. Convenient having controls on my iphone for volume, environment, etc. Charge case small but sturdy. Good reception; no whistling once devices are in the ears; no discomfort wearing them for most of the day. Very small and discreet on the ear, and comfortable in the ear - very light weight. Set-up needs patience, but a good instruction book is provided, and customer phone service is excellent.

The Name on the Box Let's get this out of the way up front. The name on the box is a huge disappointment. Bose is known for making very good earbuds and very good noise cancellation earbuds and headphones. If you're expecting these hearing aids to be able to do either of those things, you'll be sorely disappointed. I was. "Noise cancellation" in the hearing aid world means they don't *amplify* noise, not that they dampen what's there, and between poor choices in standards (MFI) and half-a**ed implementations, these hearing aids are *useless* for streaming media. They may, possibly, be useful for streaming phone conversations, but their media streaming is clearly an afterthought (even the manual makes this clear.) For me, this isn't a deal killer. With earphones (on/over the ear) they work fine, and they don't block enough external sound to be good earbuds anyway. Automatic Fitting The biggest reason besides price that I'm probably not returning these hearing aids in favor of Sennheisers—which do stream well—is the automatic fitting software. It gives you a little hearing test and works up settings. I was a little peeved at first that it didn't give me a proper equalizer to set the frequencies for myself. No, the phone app only gives you a tone control and a volume control, and several environment settings. But the automation *works*. I've yet to work up settings specifically for noisy environments (restaurants, bars, etc) so I use the noisy environments defaults, and they work pretty well. Sound Quality These are, as I've said, my first hearing aids, so I have very little to compare them to. Everyone swears the sound quality on these things is fantastic. For me, it's a little tinny, and high frequency beeps and clicks seem to have a very slight echo to them. It may be that I've been without my high frequency hearing for so long that I don't remember what the world actually sounds like. Comfort and fit: I'm using the closed domes. They're comfortable, but occasionally itchy. I have forgotten I had them in several times, so clearly I'm getting used to that, too. Conclusion: Hearing aids were not a journey I wanted to take, to be honest. I'd really rather not need them. But being able to hear my wife speak even when she's not facing me (apparently I was lip reading a lot), being able to pick individual voices out of the jabber of a crowded restaurant, you miss these things even if you don't realize it, and the frustration gets to you. If you think you might need hearing aids, get tested. If you're "on the border," try these.

After many hearing tests and regardless of mode/profile of setting, I was getting a very-high frequency static (cchsshhh) sound at moderate sound and treble settings. I discussed this over the phone with a ‘Lexie expert’, who was little help, who didn't try any tests, who just concluded I needed to mail in, **at my expense**, the hearing aids for their ‘assessment’. A company rep noted that, since I didn't buy the device directly from them, if the 'assessment' found nothing wrong with the device then **I would pay for both the assessment and the return mailing** to me. This is certainly NOT RISK-FREE. I'm reasonably certain either the device is defective or the 'expert' wasn't sufficiently capable to help me with a workable setup of the hearing aid. I was very disappointed, as the other aspects seemed to be working very well. Many years ago I was trained as an audiology tech (only) to test the hearing of pilot and navigator applicants for the Air Force, so I know a little bit about sounds, frequencies, valsalva (adjusting middle ear pressure) - even on how to clean out the ear wax! (I received NO significant training in hearing loss 'correction.') I concluded this remote transaction/consultation would not work for me, so I'm going to go to a local professional and return the device to Amazon for refund - if Amazon honors the 30-DAY RISK-FREE TRIAL. Mar 2024 - Amazon did refund me the full amount. I’ve since gone to Costco for aterrific experience at a surprisingly low cost and face on.

How patient are you with set ups and registrations? If you have some patience, then by all means find your best magnifying glass. The registration says enter SN for right ear and for left ear. The box shows an FCC ID for left and right ears but only one serial number. Turns out that one SN works for both ears. There's more to do but skip to connecting to the app on the phone. You're supposed to turn on the aids. How do you know if they are on? No lights as on other aids, but a tiny sound. Of course, you bought these because you have trouble hearing such sounds. Mine made the sounds but my phone 2 inches away didn't connect. Oh, it says make sure they are sufficiently charged. Our of the box apparently not though I did hear a tiny sound when I pressed the on/off button. How do I know if I turned them on or turned them off? By now you understand why only 3 stars. When I get them working maybe 4 or maybe 1. Stay tuned.

Quality hearing aids , Great customer support. Cannot beat the clear sound you get with Bose ! I have tried several hearing aides both -OTC and professionally fitted. These have come out the winner by far. Would have saved myself quite a lot of money if these had been the first hearing aides I purchased!