Microsoft Surface Pro 10, 13" 2-in-1 Tablet & Laptop (Intel Core Ultra 7, Platinum, 16GB RAM | 512GB SSD)

This surface is awesome! While the title says it's 32GB RAM it's really 64GB RAM! This bad boy is a powerhouse inside a tablet. They finally fixed the fan and heating issues that plagued older surface models. Tek-Co was extremely professional and answered any questions I had quickly. When it's time to upgrade in 5 years or so I'd definitely shop with Tek-Go again!

I bought this expecting everything to work. Guess what? No plug and play service is installed and that means no printer can be installed, even a new one. I stayed on the phone with Microsoft for several hours going from one agent to another and they couldn't fix it and they wouldn't send me a CD or thumb drive with Windows 11 so I could fix it. I returned it. This is the second one I bought and had to return for the same reason. Then, Amazon sent me an email telling me that I abused the return policy. I realize both tablets were on the expensive side but to accuse me of abuse because of 2 defective expensive products is unjust and uncalled for. So, Microsoft and Amazon need to get their act together. I bought a Surface Pro 10 because it was built before the crowd strike and ... it had plug and play installed. I kept it.

Received one of these for work, and am disappointed with the performance. Given its specs, I expected it to be able to handle mid-range processes without much trouble, but it's pretty much garbage for anything other than simple spreadsheets and emails. The battery life is decent, the screen quality is good, the Microsoft keyboard (sold separately) is fine, the Microsoft pen is bad. If you're looking for a tablet, look elsewhere. If you're looking for a laptop, look elsewhere. If you're looking for a toy that will disappoint, this is the product for you.