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🔔 Unlock smarter living—your door, your rules, anytime, anywhere.
The Ring Intercom Audio transforms your building entrance with seamless two-way audio, remote unlocking, and secure virtual keys. Compatible with popular analog intercom systems, it offers easy DIY installation without permanent changes. Featuring 2.4 GHz WiFi, a rechargeable battery, Alexa integration, and advanced encryption, it ensures hands-free convenience and robust security. Ideal for busy professionals seeking smart home control and peace of mind, with optional cloud voicemail storage via subscription.
| Product dimensions | 109mmx109mmx31.5mm |
| Available colors | White |
| Power | Removable rechargeable Lithium Battery |
| Connectivity | 802.11 b/g/n Wifi connection at 2.4 GHz |
| Operating Temperature | 0°C to 35°C |
| Warranty & Service | One-year limited warranty, and including theft protection. If you are a consumer, the limited warranty is in addition to your consumer rights, and does not jeopardise these rights in any way. This means you may still have additional rights at law even after the limited warranty has expired. Learn more here. |
B**T
works as expected, although mines a newer generation.
after looking at various online unboxing etc, I decided to grab one that is currently (as on 29/08/2024) £59.99 (40% off). I noticed unlike the online unboxing videos, I notice there's no longer three cables, and instead just one. it is however a flat ribbon cable (this doesn't bother me, but for those that it does bother, it might be worth getting some small flat trunking to clean it up a bit) installation is simple enough, the cables are coloured and labelled (c-1,c-2,c-3 etc) and as long as you have triple checked your model number of intercom, it's as simple as loosening the terminals and inserting the already prepared wire ends. For me I have a Videx system, and the 3011 handset came in three types on the app. as a 4-wire, 5-wire, and smart. no label on my handset told me what version it was but after looking and counting, I had 5 wires. the instructions for the 5-wire and smart versions were exactly the same so I went for it. Once done, everything works as it should, the intercom at the front door, operates the same as it did before, the handset inside operates as it did before, the bonus now is, your mobile goes off and allows you to talk/unlock. there is another use for these... there has been times when both myself and my partner have shot out the door to empty the bin and forgot the key. Even if either of us is away, I can remotely unlock the lobby door. device sticks to the wall well with no issues. some users here have reported the device throwing 'errors'. this might actually not be down to the device itself. I have noticed, it will throw an error if the door is presently in the process of unlocking (from another flat). For me though, it will solve my issue of various delivery people not delivering parcels. I will fit a sticker on my front door along with a 'ring logo' on my number on the intercom faceplate (I have permission to do so) gone will be the days where they use trades button, knock my front door, I don't hear it or not in and they wander off with parcel in hand saying I wasn't in. the sticker will instruct them to press my intercom. which will activate ring. all in all a good product and worth the money if you can get it with 40% off.
L**A
Great
I live in a gated community with an intercom that connects to each house separately via video. Easy to set up and the instructions are easy to follow. The only part that cannot connect is the video when I answer the intercom and open the main gates via the ring app - but this is the constraints of the existing intercom system not the ring intercom itself. But…it saves me having to roll out of bed and run downstairs to the intercom in my kitchen to let someone through the gate…I can remain a sloth
V**D
It works...eventually!
Works but not quite out of the box...I have a similar setup to one of the below reviewers, i.e. an Elvox 6329C (due fili) intercom which opens 2 different doors using the same button (checked via the compatibility tool and all ok). The installation was pretty straightforward, connected 2 of the wires of the device to my intercom terminals (where the other wires were), but I ran into two issues immediately. First, my building has two doors that open with the same button; the Ring app would recognize the ringing from both doors but only open the first one every time (regardless of the door from which you rang from). Second, every time I unlocked the door, the intercom line would stay 'busy' for 15 seconds because the Ring wasn't hanging up properly, blocking any other calls. The resolution came from going back and forth with support (escalation to engineering) for over a week (hence why I'm knocking off 1 star). The official, documented solution for this is to contact Ring Customer Support so they can manually configure your device's profile for a "ring-to-open, multi-door system." If your system is "context-aware", it only opens the "calling door"). The standard Ring Intercom profile is not; it just learns one command and repeats it. Your account must be flagged by their engineering team to handle this specific logic. Eventually, now it works as expected (both audio and video). After contacting the engineering team, I now have multiple buttons in the app (answer call, hang up call, open door, mute, etc.) which allow me to perform all functions of my physical handset. Those were not available by default when I first installed the device... So don't give up and return the product, if compatibility checker says it should work, it likely just needs a software profile update (which they'll do remotely).
J**J
Works great even on my ancient early 2000s intercom phone
I am no electrician but managed to figure out how to install it, even though my intercom handset is about 25 years old. I had to unscrew the entire handset bracket to find out the manufacturer, then used Google Images to figure out what model number my intercom was. I think it was still not quite right, as one of the wiring ports didn't match up with what the Ring app told me. So I asked AI and it told me which port was most likely to be the right one. Wired it up and everything works. I can now unlock the outside door from my phone, and when someone buzzes me it shows up on my phone as a call. Great!
R**B
Waste of time
A complete waste of time. My system has one button to open multiple doors. I checked the Ring website and Amazon page carefully for compatibility, there was even a helpful compatibility checker that asked me "Does your intercom open multiple doors?", "When you press the unlock button on your intercom does it open all doors at the same time?" & "How many unlock buttons does your intercom have?". Answering all these questions accurately, along with the Manufacturer & Model No. revealed "YES" my system is compatible. So after waiting for battery charge and then installing, I had followed every instruction and bit of advice to a tee, upon testing the device only opens one door. I call Ring to seek tech support. They tell me that the website clearly displays that it doesn't work for multiple doors...eh?! I have to repeat myself explained I used their compatibility checke but she tells me "yes this confirms it IS compatible but will only work with one door"......I feel I am being bamboozled. So I hang up and then re-check the Ring website - it mentions nothing about not working for multiple doors. Instead it says in the FAQ: " It depends on the brand and model of your existing intercom system. We recommend that you use the compatibility checker to confirm whether your intercom system supports this functionality." So they are talking rubbish, and they have wasted my time and I don't want them to waste yours. Proceed with caution, especially if you have more than one door!
W**G
It works!
Luckily my intercom is listed as compatible, so I bought it and installed it myself. It didn't take long, but I slowly and carefully did it, to make sure I do not cause problem to the intercom system. Ring app: Using the Ring app to talk to the intercom and open the door is easy enough. When someone buzz the intercom, the iPhone notification pops up a few seconds later. Only if I tap on the notification, I will be able to talk to the intercom. If I didn't tap on the notification, but go straight into the app, I can find nowhere to click to talk to the intercom. I think Ring needs to improve this app, add a button in the app so I can talk to the intercom even if I missed the iPhone notification. Using Siri of iPhone: Not supported? I cannot find a way to answer the intercom or open the door without pulling out my phone, tap on the notification then it takes me into the app. I cannot ask Siri to talk to the intercom, I cannot ask Siri to open the door. As I need to operate it from the phone, I cannot operate it while driving. Ring app does not support Apple CarPlay, and does not support Siri? Using Amazon echo dot speaker: This needs to get used to. I can say "Alexa, talk to <intercom name>" but I need to say "Alexa, stop" to terminate the conversation before I can say "Alexa, open the <intercom name>". Tell Alexa to open the door while still talking to the intercom is not possible. Can Alexa app answer the intercom and open the door hands free, while driving? I have not go a chance to test this yet. Overall I am happy that I can talk to the intercom and open the door while I am not home. If Amazon/Ring can improve the Siri support or Apple CarPlay support or handsfree support, that will be even better.
M**R
Perfect Match for My Fermax 3315 - Solved Issues My Original System Never Could
I wasn’t sure if this Ring device would work with my Fermax 3315 intercom, but it ended up being 100% compatible with absolutely no issues. Installation was smooth and everything worked straight away. What really impressed me is how it fixed a long-standing problem. My original Fermax 3315 couldn’t stream video properly on its own screen, which was always frustrating. After installing this Ring device, I finally have a reliable video feed — and I can view it easily across my smart home. The video now appears instantly on all my Alexa devices, including my TV with an Amazon Fire Stick attached. It’s incredibly convenient to see who’s at the door from anywhere in the house. Notifications are fast, audio is clear, and the whole system feels modern and easy to use. This device genuinely made my life much easier and added a big boost in convenience and security. If you have a Fermax system (especially if your 3315 video wasn’t working properly), this Ring device works flawlessly. Highly recommended!
M**O
Good option for a London studio renter
I rent a zone two London basement flat, so the building/intercom is fairly old and basic (Videx push/buzz type). So the installation should never have been as easy as it was. Pros Works flawlessly (simple and intuitive) Comprehensive installation tutorial Everything you need for installation Pre installed sticky pads (no drilling) Vast compatibility 6 to 12 months Battery life (apparently) Currently bargain price (£38) No subscription Works with old systems Quality little screwdriver included Cons (with explanation) Poor cable management. (No obvious way to adjust wire length, or unneeded wires within the unit housing (without cutting)) No mains option (Although a battery makes it neater, it would have been nice to not have to remove the battery to charge) MICRO USB CABLE! (You know it's an Amazon product because it's still using a micro usb in 2025. Very slow charging) Not Matter compatible (Although Amazon is a "founder to the Matter project" Ring is not yet compatible. Meaning another app) Keeps pushing for Amazon access (Although my neighbours will let anyone into the building indiscriminately. Giving Amazon building access for all Amazon delivery is not something I want to be responsible for. Synopsis. As a London renter, I am amazed by the system compatibility, ease of installation/uninstallation, and functionality (without subscription). However, cable management, lack of Google home/Matter compatibility and aggressive push for building wide Amazon Delivery access, stops this from being perfect
M**N
ça marche très bien (ouvrir la porte et parler directement)
Facile l'installation (10min max), une fois installé on reçoit l'appel directement via l'application, on peut ouvrir la porte, c'est pratique aussi si on a oublié les clés. J'aurais aimé avoir la vidéo aussi mais bon c'est pas aussi grave. Après pour le prix je trouve 100 euros c'est un peu chère, moi je l'ai eu a 40 euros je pense que c'est son prix normal, parce a 200 euros je peux changer mon visiophone avec un qui en wifi et donc je vais avoir et la vidéo et l'audio
A**T
Makes your life so easy!
This Ring Video Intercom is amazing. For those who are interested here is my experience. I'm based in The Netherlands. At home I have Golmar - Tekna V2Plus Color intercom. When someone rings the bell downstairs, I should have been at home to answer. I installed Ring Video Intercom attached to my Golmar intercom. Now when someone rings the bell, the ring app at my phone rings. Once I answer, I can see and talk whomever is in front of building and if I want I can open the door via ring app on my phone even if I'm not at home. During installation, remember that your WiFi should be 2.4 not 5G. I attach my wiring setup to help you and save time. I definitely recommend this product for those who wants to open door to receive packages inside the building.
B**.
Sehr praktisches Smart-Home-Upgrade – Absolut empfehlenswert!
Ich nutze das Ring Intercom nun schon seit längerer Zeit im Alltag und bin insgesamt sehr zufrieden mit der Leistung und dem Komfort, den das Gerät bietet. Positiv: Einfache Installation: Die Einrichtung war sehr einfach und benutzerfreundlich. Perfekt für Mietwohnungen, da keine baulichen Veränderungen nötig sind. Hoher Komfort & Smartwatch-Steuerung: Die Steuerung über das Smartphone und sogar direkt über die Samsung Smartwatch funktioniert extrem zuverlässig. Im angehängten Video zeige ich kurz, wie die Benachrichtigung nach dem Klingeln auf der Uhr eingeht und man die Tür bequem vom Handgelenk aus öffnen kann! Durchdachte Funktion: Die Türöffnung ist nach dem Klingeln für ein ausreichend langes Zeitfenster aktiv. Während ich anfangs dachte, man müsste die Tür jederzeit völlig unabhängig öffnen können, hat sich in der Praxis gezeigt, dass dieses Zeitfenster für den täglichen Gebrauch vollkommen ausreicht. Schnelle Benachrichtigungen: Die Verbindung steht zügig und Benachrichtigungen kommen ohne spürbare Verzögerung an. (Details und Einblicke zum Gerät sind in den beigefügten Fotos und dem Video zu sehen) Fazit: Ein durchdachtes und sehr nützliches Gadget, das den Alltag spürbar erleichtert. Wer seine Gegensprechanlage smart machen möchte, macht hier absolut nichts falsch. Von mir gibt es eine klare Kaufempfehlung und volle 5 Sterne!
C**O
Dal solo audio alla visione totale: La mia esperienza con il nuovo Ring Intercom Video
Il Ring Intercom è uno di quei gadget che risolvono un problema specifico e fastidioso: non essere in casa quando suona il corriere o non voler correre alla cornetta mentre si è impegnati. Installando questo dispositivo potrete rendere smart il vostro citofono e sapere sempre chi busserà alla vostra porta anche se non siete in casa. 🛠 Installazione e Compatibilità Il primo scoglio è la compatibilità. Non funziona con tutti i citofoni, ma Ring offre un tool di verifica online nella sua pagina di acquisto , tramite questo tool potrete quindi sapere se il vostro video citofono è compatibile con il dispositivo ring. Fai-da-te: L'installazione richiede circa 15-30 minuti. Non bisogna essere elettricisti: l'app guida passo dopo passo mostrando esattamente quali cavi collegare ai morsetti del citofono esistente. Design: È una scatolina bianca, pulita, che si attacca al muro accanto al citofono. Alimentata da una batteria ricaricabile (la stessa dei campanelli Ring). 🚀 Le Funzioni Principali Apertura a distanza: Puoi aprire il portone del palazzo direttamente dallo smartphone, ovunque tu sia. Parlato bidirezionale: Se qualcuno suona, ricevi una notifica sul telefono. Puoi rispondere e parlare con chi è alla porta come se fossi lì. Chiave Ospite: Puoi inviare "chiavi digitali" ad amici o familiari, permettendo loro di entrare in autonomia in determinate fasce orarie. Consegne Amazon Verificate: Una manna dal cielo. Se attiva, permette ai corrieri Amazon di sbloccare il portone (solo per il tempo della consegna) e lasciare il pacco nell'atrio. 👍 Cosa ci è piaciuto (Pro) Comodità estrema: Mai più corse verso l'ingresso o pacchi lasciati al deposito perché "non eravate in casa". Integrazione Alexa: "Alexa, apri il portone" è una frase che dà molta soddisfazione, specialmente quando hai le mani occupate. Nessun abbonamento: A differenza delle telecamere Ring, le funzioni base dell'Intercom non richiedono un piano mensile. 👎 Cosa potrebbe migliorare (Contro) La Batteria: Se il citofono viene usato molto, va ricaricata ogni 1-2 mesi. Consiglio una seconda batteria di ricambio per evitare "down-time". Niente Video (di base): Il Ring Intercom non aggiunge una telecamera al tuo citofono se questo non l'ha già. Gestisce solo audio e apertura. Ingombro: È un dispositivo extra da attaccare al muro, il che potrebbe non piacere ai puristi dell'estetica minimalista. 📋 Conclusione Dopo aver utilizzato con soddisfazione la versione standard ( no video ), ho scelto di effettuare l'aggiornamento al Ring Intercom Video. Questo passaggio non è solo una sostituzione, ma un'evoluzione del mio sistema attuale: l'aggiunta della componente video permette una sicurezza visiva che il solo audio non poteva offrire, completando finalmente l'esperienza di controllo del mio ingresso condominiale. In definitiva Il Ring Intercom si conferma un dispositivo essenziale per la smart home moderna, capace di eliminare lo stress della reperibilità citofonica.
F**N
Very statisfied
Installation went perfect by following the very detailed tutorial in the Ring app. Stable connection en very good video quality. Indid create a 3D printer bridge to hide the cable coming from the intercom. Very statisfied!
Trustpilot
1 day ago
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