Plantronics - Voyager 5200 UC (Poly) - Bluetooth Single-Ear (Monaural) Headset - USB-A Compatible to connect to your PC and/or Mac - Works with Teams, Zoom & more - Noise Canceling

I work from home and it can sometimes be a noisy environment. This does the best job so far to quiet the ambient noise of kids, dogs and and life in general. I have tried Bose quiet comfort earbuds, also higher end Sony and JBL however, this headset does the best job. It is comfortable for every day use and the long battery life is a benefit as well. Definitely great quality, especially at this price point.

I have a Plantronics Voyager Pro that I bought 12 years ago, and it is still going strong with 4 hours of battery life. I lost 2 hours of battery capacity over this last year. I decided to upgrade and purchase this Voyager 5200 to work with my desk phone and Skype calls using UC. I love this headset! The sound quality is great, and the volume goes up quite loud, which is nice for those videos with low volume..... I like that I have the ability to change the programming using the phone and desktop app. Overall this was a great purchase. I get between 6 and 7 hours of audio listening. It is also nice that I can control Google Assistant and Play\Pause videos and Audio all from the headset. I do get complaints from people on the other end of a call because they can hear lots of background noise around me if I am in a noisy environment, but in an office environment it works great and cancels out constant sound like fans and such.Update 09-08-2022:I now seem to have issues with this headset. The volume buttons on the phone do not control the headset volume. It just bounces up and down, and I have to use the software slider on my phone to change volume. Pressing the software volume up and down give the same bouncing result for me. I have since reset the phone to defualt, as well as use the headset with other devices, and the results are not great. My old, now 13 years old, Plantronics Voyager headset still works great, although the battery only last 2-3 hours on it. I wish I could buy new old stock of the original PLantronics voyager. They were great! Other issues I have with the 5200 is the sound is choppy and controls do not work to pause, and bookmark correctly. Again, other headsets work fine. The more I use the 5200, the more I dislike it. The sound quality is just not comparible to other headsets.In conclusion, I would not buy this headset uless they release a patch to fix all the issues. There are far better ones out there. I do believe this is software related as the headset seems to get worse every time I update the firmware.Update: 2022-01-18 - Now the microphone has died as well.

Hallelujah, a small transportable pro quality bluetooth headset explicitly for telephone calls (distinct from streaming). Even so they’re bassier than I would prefer but no matter. Very smartly designed, both headset and charging case (love the dual use: storage and base station; two live charging locations). And there’s an ecosystem of alternative (silicon) eartips. Pairing could get dicey with a computer due to the little USB plug in thingy. One weird aspect is the software, now known as Poly Lens after HP apparently bought Poly. I’ve paired these with my landline base station and the USB thingy pairing shows up on my laptop but I cannot yet obtain sound output. I wish I could just pair them directly to the computer without the losable USB interface thing.

I used this headset for the past several years every day for work. The headset itself was great, but eventually the battery gave out on it and couldn't hold a charge. I need it for work so I didn't have time to try figuring out how to get inside and replace the battery so I just ordered a new one. I got the Plantronics charging case with the new one and am MUCH happier with the new case. It is much higher quality and does a much better job of initiating charging.

I have purchased eight of these headsets and used them for over a year before I posted this review.From my testing of eight of the 5200 series, I have concluded the 5200 series has serious issues in quality:Battery life under performance: 7 to 8 hrs use expected (W/O HD Voice) on avg use, expect four+ hoursVoice Commands Notifications fail frequently: goes silent, status isn't available or voice commands available, there's a way to reset sensors by holding vol up& down while turning it on. This only works for a while. This is consistent on the eight headsets I have purchased.Charging port: The accessory case (separate purchase and four different ones tested), charging isn't consistent. The USB port on the headset is often difficult to connect; and the rubber dust cover (On USB) will eventually will fail and no longer be attached to headset. The type of power charger used will play a role as the headset will not charge with high wattage power adapters. The interface is an older version of USB, not USB-C requiring more accessories if you travel. (Charging Cases do not work correctly for me)Bluetooth interference: often I find when in a room w/ other Bluetooth devices there's a level of interference which causes frequent disconnects of the headset. If you have more than one of the 5200's paired with a device, and both are on, its not smart enough to know which one you're wearing. This is a simple software fix. (Senor can tell when you are wearing it)Firmware Updates: Keeping headsets up-to-date is very important. I find that poly has limited & restricted manual firmware updates. Some updates should be reverted for better performance. Its pretty much a one shot deal; take what they offer and that's it. A word of caution too: when looking for firmware updates, I discovered their refurbished headsets do not have the same firmware as a new headset. Performance and feature rich options appear to be more limited/restricted.Microphones drop: I've noticed at times when the battery life is below 25% that the microphones become intermittent. People in conversations complain they cant hear me, so I change to another fully charged 5200. I attribute to poor design and poorly written software. This could be fixed w/ software by notifying the user to charge the headset.Comparing the older models of Voyager series headsets, the older out perform the 5200 in every aspect.After they company was bought out, the quality went out the door with it. I expected the same operational performance as the older voyager headsets and I was wrong to assume that Poly would continue the same quality in the 5200's.5200's have caused me a great deal of frustration in day to day business. I'm now searching for a different brand all to together.I implore that you take pause before purchasing a Poly 5200 headset; research is your best defense to determine a Bluetooth headset product which best suit your needs.

Its my third , I really like this headset. Easy to use, great sound quality, noise cancelation works great and range allows me to leave my office go to the next room over without loss or quality degradation.