Is it normal for the power bank in wireless charging mode to feel warm during use?

Yes, some warmth during wireless charging is normal since the power bank is attached to the back of the phone. This product is certified and safe to use.

Why is wireless charging slower than wired charging?

Wireless charging uses coil coupling, which is typically less efficient than wired charging at the same power output. For faster charging, use the included cable to prioritize wired charging or minimize phone usage.

What do the flashing lights mean on the power bank, and how can I use the stand feature alone?

The power bank has four white battery indicators and one blue for wireless charging. White lights show charging status and stay on until the power bank is fully drained. To use the stand alone, double-tap the button to disable wireless charging.

Can the built-in cable and wireless charging be used at the same time?

Yes. When both wired and wireless charging are active, wired charging is prioritized and wireless charging is disabled. To use both at the same time, press the button twice to reactivate wireless charging (total power will be reduced)

Why does my power bank take so long to recharge?

Avoid using a charger with 5V/1A (5W) or lower output; instead, use one that supports 20W PD or higher. Also check for any foreign objects in the magnetic charging area, as they may trigger the wireless charging switch and cause abnormal recharging.

Item Dimensions L x W x Thickness	4.15"L x 2.72"W x 0.81"Th
Battery Cell Type	Lithium Polymer
Color	Blue
Recommended Uses For Product	Indoor/Outdoor
Is Electric	No
Portable	No
Voltage	5 Volts
Power Source	Battery
Number of Ports	3
Connector Type Used on Cable	USB Type C,USB Type A
Battery Capacity	10000 Milliamp Hours
Additional Features	Wireless Charging

AnkerZolo Magnetic Power Bank, 10,000mAh Wireless Portable Charger with 30W Max Fast Charging, Battery Pack with Built-in USB-C Cable and Adjustable Stand, for iPhone 16/15 Series, AirPods, and MoreClimatePartner certified

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