why was my item was not delivered. it was customized and why have i not recieved a response to my three emails

I have placed two orders from this one company some 6 months apart. Although I was told 2-3 weeks I got them within days so they must be created on the west coast. Amazon does not charge you until the item is shipped

Does the pen use cross ballpoint refills??

Yes, it does. Cross style ballpoint pen refills: Black refill #: Fine Point = CRO8514; Medium = CRO8513 Blue refill #: Fine Point = CRO8512" Medium = CRO8511

How do you request what name you want engraved?

Press the Customize This Product button.

When i tap the "customize now" why wont amazon let me do that ?

I'm not sure, it is working when I try it. Is it possible your computer is blocking JavaScript? If so, be sure to enable JavaScript and retry.

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

المساعدة تتبع الطلب

الحساب عربة التسوق

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

المساعدة تتبع الطلب

الحساب عربة التسوق

Executive Gift Shoppe | Personalized Custom Wood Pen Set with Maple and Rosewood Finish Box

Executive Gift Shoppe | Personalized Custom Wood Pen Set with Maple and Rosewood Finish Box

Product ID: 69350924

Details

Brand
Executive Gift
Writing Instrument Form
Ballpoint Pen
Color
Maple Rosewood
Ink Color
Black
Age Range (Description)
All Ages

🎁Personalized gift-ready box

🪵Maple & Rosewood luxury

✒️Twist mechanism ease

E£ 6056

Duties & taxes included

In stock

Sold byAmazon EGYPTDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to EGYPT.

Secure transaction

Description

🖋️ Elevate your signature style with a pen that speaks success.

SMOOTH TWIST MECHANISM - Effortless twist-to-open design ensures seamless functionality and a sleek profile.
GIFT READY PRESENTATION - Arrives in a magnetic closure gift box, perfect for impressing colleagues, mentors, or clients.
CUSTOM ENGRAVING INCLUDED - Make it uniquely yours or gift with personalized names or messages—free engraving adds a bespoke touch.
REFILLABLE WITH PRECISION - Compatible with Cross ballpoint refills (black & blue) for long-lasting, hassle-free writing.
TIMELESS ELEGANCE IN EVERY STROKE - Crafted from genuine maple and rosewood with gold accents for a sophisticated look that commands respect.

The Executive Gift Shoppe Personalized Custom Wood Pen Set combines premium maple and rosewood materials with elegant gold accents and a smooth twist mechanism. Designed for professionals and writers, it offers free personalization and compatibility with Cross ballpoint refills. Packaged in a magnetic closure gift box, this pen set is the ultimate refined gift for any occasion.

Specifications

ASIN	B07CK9DH47
Additional Features	Refillable
Age Range (Description)	All Ages
Age Range Description	All Ages
Best Sellers Rank	#68,423 in Office Products ( See Top 100 in Office Products ) #1,543 in Ballpoint Pens
Body Shape	Round
Brand	Executive Gift Shoppe
Brand Name	Executive Gift Shoppe
Closure Type	Magnetic
Color	Maple, Rosewood
Customer Reviews	4.7 out of 5 stars 1,017 Reviews
Drill Point	Medium
Grip Type	Smooth
Hand Orientation	Right
Included Components	Pen case, Gift box
Ink Base	Water
Ink Color	Black
Item Diameter	1.6 Inches
Item Weight	8 ounces
Line Size	0_5mm
Manufacturer	Executive Gift Shoppe
Material	Metal, Wood
Material Type	Metal, Wood
Recommended Uses For Product	Office
Style	Twist Opening
Text	2 text inputs
UPC	689855976076
Unit Count	1 Count
Writing Instrument Form	Ballpoint Pen

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

View all Trustpilot reviews

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E£ 6056

Duties & taxes included

In stock

Sold byAmazon EGYPTDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to EGYPT.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

View all Trustpilot reviews