Why does my power bank provide less power than expected?

There will be losses during the energy transmission process. If you use your mobile phone to consume power while charging, the number of charging times will be less than the actual number.

Why does it get warm when used?

Heat generating is a totally common case when wireless charging as energy is lost, converted into heat, and dissipate.

How can you avoid overheating?

Avoid using your smartphone while charging. This is especially true if your smartphone's battery is low. Avoid using power-intensive apps while charging.

Is it compatible with Android phones? Will the phone case affect charging?

It is mainly used to charge iPhone 12-16 magnetic phones. Other non-magnetic phones are recommended to be used with magnetic cases, but their compatibility cannot be fully guaranteed. Users are advised to buy and try it for themselves.

Product Dimensions	10.6 x 7 x 2.2 cm; 330 g
Batteries	2 Lithium Ion batteries required. (included)
Item model number	PB764
Special features	Digital Display, Pocket Size, Wireless Charging
Color	Wireless MagSafe Qi2 15W
Item Weight	330 g

UGREENUno Qi2 15W Magsafe Power Bank 10000mAh, Qi2 Certified iPhone17 Pro Max Fast Charging, Magnetic Portable Charger with Foldable Stand and TFT Display Battery Pack Wireless for iPhone 17/16/15/14

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