Soft Empire Carryall 28

I think this is the perfect bag. It is a great size. Not too big. Holds a lot without looking bulky or frumpy. It has a simple elegance to it. It looks and feel luxury without the price tag. The leather is soft and malleable. the top handles are a great drop and the handles are thin and a great feel to it for smaller hands. Might feel a bit thin for bigger or stronger grip ladies. If you are into quiet luxury and simple elegance, this is a great bag. There is a small gold foil branding. There is a long strap for shoulder or crossbody. I do not think this bag is a good look for that. It is good for top handle carry. The hands are long enough to comfortably to arm carry. I bought it the honey brown and black. Update: I also added the olive suede.

I’ve been wanting the Coach Empire 28 in merlot ever since the first merlot bag was dropped. The bag arrived factory wrapped and in perfect condition. It is the soft, Genuine Full Grain Leather and the quality is impeccable. It’s an absolute beauty, the size is perfect for everyday, it holds all of my essentials and some extras. The color is subtly burnished, but not as dramatic as the 40 and 48 sizes. Note that Amazon has combined reviews that include a version with the middle compartment. For the Empire collection, depending on the size and color, the type of leather could be different (glovetanned leather vs full grain leather) and the design could be different (middle compartment vs fully zippered).

Bought this in “used-good condition” because it was the only one I could find & COACH mentioned not knowing if they would restock. It was $70 cheaper than the brand new price so I was nervous about the quality but it came in PERFECT condition! All tags and wrappings still on, and even a dust bag included. The color is beautiful & leather is so soft. A bit smaller than what I’m used to but still able to fit what I need. A stunning, classic Coach bag I plan to have forever!

Right out of the packaging, this bag was underwhelming. It felt unusually light—more like an unlined tote than a proper purse—which immediately set off alarms. At this price point, I expected a substantial, well-structured bag, not something that feels flimsy in hand. To make matters worse, it lacked that signature rich leather scent, making me question the material quality altogether. The real deal-breaker? The dimensions were completely off. The base barely measures 11 inches, while the widest point is about 14 inches, making it far smaller than advertised. This drastically reduces its functionality, and the items I intended to carry simply won’t fit. For a brand like Coach, this was a letdown. It feels like a product that leans heavily on marketing rather than quality. Definitely not worth it.

I love it!! It looks exactly as pictured and came wrapped up wonderfully! The strap was included and the material was a soft suede! I can’t wait to carry it in the fall!!!

I have been using the Empire Carryall as my everyday bag and I love how structured and put together it feels. It holds a lot without looking oversized, and everything stays organized instead of getting lost at the bottom. The leather feels really nice and has held up well with regular use. The merlot color is absolutely beautiful and adds a rich, elevated feel that works especially well in the fall and winter. It is one of those bags that instantly makes your outfit feel a little more polished without trying too hard. Definitely one of my favorites in my collection.

Did I receive a return? Item arrived with none of the original packaging or protective wrapping. No dust bag either. The purse is nice but there are a few scratches and dark spots from previous handling I’m assuming.

I love coach bags! This one is sold out everywhere. The first one I bought had grooves in the leather so I returned it. This one arrived the next day and I was so relieved. I’m keeping her!

CUIDADO NO ES LA 28!!! es la tamaño 26, no tiene cierre externo, sino 3 compartimentos, y el de en medio es el que tiene cierre, es muy bonita pero no sé si conservarla o devolverla porque en sí no es lo que están vendiendo. Además venía la etiqueta arrancada y con cero en envoltura por fuera, incluso se ve algo sucia por dentro, como com pelusa blanca