WD 10TB My Book Desktop External Hard Drive - USB 3.0 - WDBBGB0100HBK-NESN

It is a very nice product its storage capacity is very awesome it is purely value-for-money the hard disc is branded and I have trust on Western Digital company so this is the best ever hard disk which has the maximum storage value that I have ever bought this is very helpful you should buy this..

I bought this Western Digital 10TB drive on Amazon and spent hours moving GBs of files to it. Almost immediately the files weren't showing up in the folders. I safely ejected and reinstalled. All's fine until a few hours later files were gone again. Ejected and reinstalled and the folder were missing. Then the drive froze. Called Amazon who told me contact WD for support. Despite the hard to understand heavily accented techs, they were very helpful. They remotely accessed my computer, reformatting the drive, thus losing the GBs I'd moved to it. Then the drive worked and I moved less GBs this time and it was working fine. So added the rest of the files. Stupid me, the next day all the same no files, then no folders problem.I called WD again and they tried some more remote assistance but nada. WD gave me an RMA # and it cost me $20 to send it back to WD. I paid WD to send me another drive and it had all the same problems! Another RMA. Then I got an email on the initial drive from WD:"Upon inspection of your returned product it was determined that the product may have been altered and is not eligible for replacement under Western Digital’s limited warranty policy. Per our warranty policy: If upon inspection of your returned Product WD suspects fraud or deems such Product to be counterfeit, WD may, in its sole discretion, confiscate such Product or take such other actions as it deems necessary. Due to our warranty policy we cannot return this product to you. There is no warranty associated to this product and service will not be rendered. "I called WD to ask WTF? And they told me the serial number on the outside of the case didn't match the one on the drive inside the case. So obviously, the Amazon seller, ITech-Geeks, were swapping around drives and cases -- which voided my WD warranty. Luckily, Amazon is a great, stand up company -- and they're refunding me after all these many hours of frustration. So I don't blame WD, it was ITech-Geeks. Caveat freakin' Emptor!

The 10tb WD My Book is by far the loudest external drive I’ve ever owned.The clicking is comparable to louder desktop and NAS HGST drives on the noisy end of the scale. That I’m not even complaining about.This drive has a constant humming from the rotation that is awful in the living room for movies.This is worse than a WD Black put in an enclosure which are normally louder.This is louder than my previous 3tb WD USB, 6tb Seagate USB and NAS with two drives combined.

Purchased WD My Book 10TB. Filled it up to about 7TB and found the drive to be slow and unresponsive at times. Had an issue with WD support when I noticed that the drive did not come with the 9 digit code that would give me access to My Cloud. Contacted WD support and their only option was to return the drive. Daunting task due to the amount of data on it and the fact that it had to go to Amazon USA. So obviously very poor quality control as the documentation for my 9 digit code was missing from within the box and the sticker with this information was not on my drive as well. Purchase at your own risk

I always trust WD. I've had 100's of drives over the years (over a dozen operating currently) and WD drives have rarely failed (not never, but WD drive failures are far less common than with Seagate - in my experience).That being said here are 3 things I don't like about this particular model:- a noticeable hum. not horribly loud, but loud enough that you know when the drive is on. Will probably be easily solved with thicker (or lower density) replacement rubber feet from the dollar store.- no on/off switch. I like to leave my externals plugged in, and simply turn them on when needed. This one is on with the system if it's plugged in. so it has to be unplugged and plugged back in with each use. Really annoying.- no power indicator light...if it were not for the hum, you'd never know if the drive is powered up or not. This is an unforgivable omission on an external device.

I bought this drive as an external storage and backup drive. Less than 3 months after I bought the My Book drive it failed with a lot of bad sector errors. This is pretty consistent with every drive I have bought from Amazon. All of them have rapidly failed after the return date has past. In the case of this drive, several attempts to fix the issue failed.As a word of warning to anyone considering buying a drive or other electronics from Amazon, don't. The support is abysmal or non existent. Even in a pandemic, it is better to buy local, where issues can be dealt with by local businesses.