ThermophoreClassic Moist Heat Pack, Designed to Deliver Intense Moist Heat to Relieve Pain, Muscle Cramps and Stiffness, Stimulates Circulation to Promote Healing, Petite, 4" x 17"

Sometimes a standard sized heating pad just isn't the best shape for all needs. If you need to apply heat for neck pain, or jaw pain. this is the best. A hook and loop strap makes it easy to position where needed and keep in place. It's hard to find a heating pad in this shape with these features, and it's great to have this available for when you need it.I originally bought this for TMJ pain, but we've found it useful for lower back also. We think it's safe to use in bed because you have to hold the control lever down for it to work, so there is little danger of it getting too hot if you fall asleep while using it. The soft flannel-like cover comes off for laundering if needed, and I machine washed it /hung to dry and it turned out perfect. The cord is long enough that you don't have to sit close to an electrical outlet to use it.This is the second one of these I purchased. The first one still works perfectly after well over 10 years, and we wanted a second one in case the first one fails, since it's hard to find.

This is a really good heating pad ruined by the limitation of a 20 minute timer. The top heat is actually very hot. Just at the top edge of comfort and good to get things started. I can understand a 20 minute limit here. But, I also need to soak at the lower heats and the 20 minute timer makes that painfully difficult. I'm really tired of other people making decisions in my best interests that aren't!

The safety feature of this heating pad is that you must hold the lever for it to stay on. it gets uncomfortably hot, but is very easily controlled by the lever. It is operated by electricity and has a moderate length cord. Helpful diagrams are provided that show how to arrange the heating pad where you want. I am not crazy about velcro but it is a convenient way to fasten the cover into position. I had a prescription for this heating pad for TMJ. it is comforting when feeling chilly in cold weather.

Gets hot. I like the safety feature where you have to actively hold the button down. But, I am skeptical regarding it being a moist heat like what you would get at the PT office. Not nearly moist and the claim that it pulls moisture from the air sounded like BS and I believe that it is after some nights is use. YMMV.

This is one of the Best Products for sore backs, body, body parts. I use mine frequently to warm and heat my worn out sore muscles and ligaments.I purchased one for my elderly mother as well and she says it's the Best Gift she has ever received!

My chiropractor recommended this Thermophore moist heat neck pad. It gives a lot of moist heat, but you have to hold down the button. It's a nice safety feature and it keeps you from getting burned or burning down the neighborhood. I canceled my order for this one because I decided to order a larger model, but the order still went through. I called customer service to get a return label, and I still don't have one after a week. Amazon will not provide a return shipping label for Thermophore products because they are somehow hazardous. I hope I'm not stuck with it.

I had come across previous review where somebody had said dealing with customer service was a pain and that the item itself was found lacking, but it was only one and I had read through the listing and description and felt comfortable enough to proceed with buying it in case I didn't find the product well and could return it.I receive it and like many said, by the time it warms up enough, it shuts right off. Was told to ease your way up to the highest temperature setting but I have to almost immediately use it because by the time it wound up like I said it was already off. Not only that, it is incredibly uncomfortable to use it around the neck/shoulders! you would think what the display photo it would be manageable but it was not. I'm a petite woman. It felt like it was poking me in the neck and rigid.Fine, I go ahead to issue a return. $6 shipping fee deducted from payment. Weird. Customer service told me that they don't have control over what Amazon says on their listings but I've seen other shops on Amazon be able to explain it there is a return fee in their return policies. Whatever, the product isn't worth keeping so I'd rather return it while losing the $6.I get the refund back after a week or so:Return Shipping Fee Refund Deduction: ($6.01)Restocking Fee Refund Deduction: ($9.80)a $10 restocking fee?!! and customer service didn't find it worth noting in my messages with them about the shipping fee? I even went to Amazon about this and they weren't able to do anything. Lost over 30% of what I paid for to try a poor product and return it. Awful experience. Should have listened to amazon and reddit reviews.