H.264 1.3MP IP Camera Module PCB Board HD 960P 1/3" CMOS Aptina AR0130+HI3518C with 3X Motorized Lens Auto-Zoom Iris Motorized 2.8-12mm Lens Support Onvif CMS P2P View

Purchased weeks ago and it finally arrived. Was very excited to play with this but its not working 😕 Its a very simple hook up, just plug in power connector and network than power with 12V center positive plug. I get network link lights on my switch and the camera seems to boot as I see the lense operate but I cant connect to it. Even with the SW from the MFG its never detected and im unable to find it. No pings, nothing in ARP table, total dud......

I received a newer version of hardware and pictures were a little different than on the website. I sent a question and got an immediate response. Unit works as expected, including focus and zoom.

Below is the review. The update is I'm adding a star for service (1 for product, which was DOA and another in case people don't read the whole review. (for service, I give them 4) As soon as I informed them I had issues, they were very responsive. In just 2 days, Amazon posted that my refund was in the works. It is a shame because I really wanted this to work. But as I said, you can't expect better service on a return. I just wish it wasn't a brick.The first thing was it was 3MP, not 5 as stated.But that's ok, I took the chance since it did show a 3MP lens assembly. I asked them about 5 or 3, but got no response. So I ordered it anyway hoping.I would have been fine with it if it was 3MP. Like I said DOA. (I've got an EE lab in my house, so I know DOA when I get it) The POE router power rating was also zero load for this port. Even tried a different camera to check the port/RJ45.(So that clinched it.) returning (I hope).