SimpliSafe 5 Piece Wireless Home Security System - Optional 24/7 Professional Monitoring - No Contract - Compatible with Alexa and Google Assistant,White

First, a little background. Some jerk had thrown a concrete baseball through one of my bedroom windows about eight weeks ago. Right after this happened, the very same day, I ordered a cheapie system from another company, whose blue name I won't mention. I spent over three weeks trying to get that thing to work, on the phone, online, and it honestly nearly gave me a nervous breakdown.Fast forward to two weeks ago, when I ordered my SimpliSafe system. I installed this myself in under ten minutes, and I'm NOT handy around the house or anything like that. It's that easy to set up and install. Best of all, I'm not on the edge of a nervous breakdown, and this system works. SimpliSafe works very, very well.I got a small system because I live on a fixed income and had just bought a security system (pause for laughter) from these other people. I'll order more parts when I get paid next time. I did order an extra panic button to put on the wall beside my bed, for medical emergencies as well as home intrusion invasions.This system works very well, is dependable, and is a lifesaver, literally, for anyone with major medical problems who's in a bad way. I'm not in poor health, but I'm not getting any younger, either. Plus I needed a panic button there anyway for security.When I call SimpliSafe, which I haven't had to do very often, I don't have to wait over 90 seconds for a live agent. I do think SimpliSafe could vastly improve its online chat feature; you have to answer a bunch of questions and then you get ignored for a while. I never got to the chat part because my dog had to go outside.Excellent product, wonderful security system that's very, very easy to set up and easy to use. If I can set this system up and running in under ten minutes, no one else is going to have any problems, because putting things together is not something I'm good at, for sure. This system gives me the peace of mind to go to bed before 4:00 a.m., which I lost when someone threw a concrete baseball into my bedroom. I just kept finding more and more work to do at night, so I wouldn't have to go to sleep. No more.This is a wonderful starter system for a new SimpliSafe customer like me. I'd give it ten stars if I could. You get a 30-day free trial of their monitoring systems, and then you can get a system yourself at a very reasonable price. You can return the equipment if you don't like it, but I'll bet that doesn't happen very often.I especially like the panic buttons. Sometimes that might be all you have time to push, no time to talk, when you have an emergency. I'd recommend this system, its accessories, and its monitoring plans to anyone who wants to start small and build on that.

I got a SimpliSafe alarm 5 piece starter kit and it is awesome. It has a fair price, pretty easy to use, the connectivity is very easy, fast, and works far from the base station, noise level and sound quality are great and can be changed easily, and the battery life is great. I got the system maybe 2 months ago and had to trouble with it. SimpliSafe, keep doing what you are doing because this is the future of home security.

We bought this system and I installed it myself after reading reviews that said it was easy to do. It indeed, was very simple to set up. The app is very easy and user-friendly. I did have to adjust the blinds to fit the window sensors in so that the blinds didn’t hit them. We have two dogs and they do not set off the sensors, just as SimpliSafe stated. The keypad control panel is impressive, it comes on as soon as you put your hand in front of it. It’s very easy to use and load new devices. The faub is handy to quickly arm or disarm. We feel much safer with the system set up. We just have to remember that it’s set! We did set it off a couple times in the morning, taking the dogs out. Quickly disarmed and all was well. We also bought the water leak sensors, they work great, too! We’ve called customer service a few times, and they have been very helpful. Overall, we are very, very happy.

I just set this system up today, adding a separate smoke/co detector to the package. Hope it works; hope I never need it.Biggest complaint (-2 stars) : There was no way to select the monitoring package I wanted from the phone app; the option does not appear on the (Iphone) screen. It defaulted to 'core' and offers an "upgrade". Then I couldn't register my address. Kept getting an "unexpected problem" error message and instructions to contact SimplySafe. Their chat AI bot is useless. When it finally said I would be connected "shortly" to a live tech, I waited 20 minutes before giving up and phoning tech support. (-1 star)Surprisingly, the call got picked up very quickly, much quicker than the 10 minutes it had told me to expect.The tech support person was patient, efficient and helpful.(+1 stars) It took awhile till we figured out that "upgrade" also showed the lower priced tiers. Not quite bait & switch, but not quite ethical, either.I'm pretty good with this stuff, but after the hassles I went through trying to set up this system, I don't know how people successfully do it without tech support.That said, it seems all the pieces work together. I like that it alerted me that the smoke detector was detached from its wall mouning base--and then sent a message when it got reconnected. (+1 star) I returned a Ring system because their smoke alarm "listener" puck no longer communicated with the Ring base hub.Total: 4 stars, the hard way...

Overall I'm really pleased with the system and the functionality and customer service. I have had it a month and i am sticking with the $27.99 full monitoring plan and I don't think that's too much for peace of mind and protection of my home, family, and belongings. I love the instantaneous response of the sensors and calls from the monitoring center. If you have a security camera of any brand, you get the frustration of delayed or lack of notifications. SimpliSafe sensors are instant! I put a drop of water in my water sensor to test it, and instantly the siren went off, my phone got a notification, and less than 10 seconds later the monitoring center was calling me. This is absolutely crucial during an incident. I have Nest cameras and they're good for knowing what happened after the fact and watching live but NOT good enough if you want to catch someone in the act. I don't have SimpliSafe cameras but i understand they are just as bad with delayed notifications/ missed events. I feel the sensors are a crucial part of a total security system for the very fact that they are instant. That all being said, I want to give it 5 stars but I experienced a total system crash when my internet went out for a few seconds right before I went out of town. The base station unpaired from all of my devices and did not reconnect once the internet was back up. Customer service assured me this is not supposed to happen and are sending me a replacement base station. I was so disappointed that I could not get my system to work at the most important time. I relied on my cameras while I was out of town to watch over my house. I'll give it another chance just because of the fantastic customer service and free replacement equipment and that it works so well when the internet is working.

So far so good 👍 I've tried several different systems. This one is the best by far for setup. You could almost throw the parts on the floor and it's good to go 😉😊

Zero customer support! Alarm & phone Ap stopped working with no support for pre version 11 Android. 3 base stations failed within 12 months due to low quality batteries. Customer support does not answer phone due to being overwhelmed with calls..., chat feature worthless & incompetent.If you dont purchase their monitoring service they really dont care.Simplisafe is garbage!

I purchased this product after multiple break-ins and shootings in my neighborhood and have never felt more safe.Set Up: Incredibly easy and intuitive. Physical elements were easy to put in place and the instructions clearly walk you through how and where to install the for optimal use.Use: Using the product is very straight-forward. Set a 4 digit pin that you use to turn off/deactivate the alarm. There are 3 modes: Home (everything activated except motion detectors), Away (everything activated), and Off. The door sensor dings every time a door is opened and the motion detector is very sensitive and captures a wide range of space. The key fob is especially nice for when you have your hands full coming in the door and can't quite get the code in time. The key fob also has a panic element which is excellent. It doesn't double as a panic button because it doesn't silently alert the police but it will set off the alarm which will in turn call the police.If an alarm is triggered (door, motion, etc.) you receive a notification on your app. You can disable the alarm from your app if you know the cause (i.e. your landlord calls you in a panic because they were trying to fix your dryer and forgot your security code) but if you do not answer SimpliSafe will call you and check in on everything. If you report that you do not know the cause of the alarm the police will be contacted.Extra Services: I highly recommend paying the few cents a day to be able to monitor and activate your system from your phone app.Customer Service: Phenomenal. Two months into having my system my puppy chewed through the power cord to my base-system. Angel at customer service promptly shipped out a new one with next day shipping free of charge. The whole phone call from dialing to hanging up was 4 minutes long.