Hiya my headphones are fully charged but they randomly turn off or will connect then disconnect in a matter of seconds ?

I don't think we have had that issue as my son uses them and had no complaints from him

My headphones are fully charged but they automatically switch off. They’re brand new just got them

Dear customer, I'm really sorry you are not enjoying your buy! I checked to see when we did sell the item to you but I couldn't find any name with the initials that I have by email. Can you let me know what is the name that we posted the item please and then I will let you know what to do. I have one myself and it is working fine but I need to make sure that you received the item from my shop so I can refund the item to you. So please let me know the name and address we posted this product. i hope this can help. kind regards aveeta

Can you use it with a jack cable?

Hi, No, it is wireless. Kind regards, Philips Audio Consumer Care

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Description

🎶 Elevate your sound game with bass that hits and freedom that lasts!

ALL DAY PLAYBACK - Up to 29 hours of wireless freedom—stay unplugged longer.
FOLD GO DESIGN - Compact flat-folding style for effortless portability and style.
BASS BOOST BUTTON - Instantly amplify your low-end for immersive beats.
QUICK CHARGE POWER - Get 4 hours of playtime from just 15 minutes of charging.
SMART BLUETOOTH PAIRING - Seamlessly connect to your devices without the hassle.

Philips H4205BK/00 on-ear Bluetooth headphones combine powerful 32mm neodymium drivers with a dedicated bass boost button, delivering rich, immersive sound. Featuring up to 29 hours of playback and a quick charge function that adds 4 hours in 15 minutes, these matte black headphones offer noise-isolating closed-back design and smart Bluetooth pairing. Lightweight and foldable, they’re designed for professionals on the move who demand premium audio and convenience.

Specifications

Wireless communication technology	Bluetooth
Included components	Headphones, USB-C cable, Quick start guide
Age range (description)	Adult
Material	Faux Leather
Specific uses for product	music
Charging time	12 Watts
Recommended uses for product	Calling
Compatible devices	Smartphones, Tablets, Laptops
Theme	Technology
Control type	Call Control
Cable feature	Without Cable
Item weight	150 Grams
Water resistance level	Water Resistant
Frequency range	20 Hz - 20,000 Hz
Package type	FFP
Unit count	1 stuk
Style	Foldable
Product Dimensions	4 x 16.5 x 18.5 cm; 150 g
Batteries	1 Lithium Polymer batteries required. (included)
Item model number	TAH4205BK/00
Connector	Wireless
Material Type	Faux Leather
Size	On Ear
Battery Type	Lithium Polymer
Linux System Requirements	bluetooth
Mac System Requirements	bluetooth
Windows System Requirements	bluetooth
Unix System Requirements	bluetooth
Item Weight	150 g

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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