SteelcaseGesture Office Chair with Head Rest - Ergonomic Work Chair with Wheels for Carpet - Comfortable Office Chair - Intuitive-to-Adjust Chairs for Desk - 360-Degree Arms - Licorice Fabric

This is a review for the Steelcase Gesture Office Chair with Head Rest. In summary this is the highest quality, most comfortable office chair I have ever used.Delivery: This chair was delivered by Amazon, INSIDE my house. I was curious why Amazon included the inside delivery until I actually got the package. Because of the high quality of this chair the package weight was about 70 pounds and would have been a challenge for me to drag inside if it had been a normal delivery.Assembly: The chair came mostly assembled so final assembly of the three parts (wheelbase, rod, and chair) was done in seconds with no tools required. I had also purchased a set of Rollerblade office chair wheels from The Office Oasis (HIGHLY RECOMMENDED UPGRADE), so it took me maybe a full minute. I assembled the chair myself, but because the chair is HEAVY, I would recommend having a friend help.Adjustment: This is where this chair really stands out. This chair has so many adjustment options I did spend some time getting the fit just right for me. The controls are intuitive and soon I had the chair adjusted to perfection. The lumbar support fits me ok at the lowest setting, so shorter people might not be as comfortable or need a cushion to fit comfortably. I’m 5’8”. I was a little concerned about the fully adjustable armrests, but they don’t flop around when using them for support to stand or sit.Value for the Money: Initially I was shopping for another economy chair. I’m 67 years old, retired, and I am a gamer so I spend up to 18 hours a day at my computer (with regular breaks for exercise). I needed a new chair because the full 1.0 version of a computer game I have spent almost 6,000 hours playing is finally being released next week (Satisfactory!!!) That means for the next few weeks I will practically be living at the computer. I have a house full of “31-day chairs” mostly purchased via Amazon. I spent a few hundred dollars each on 9 different office/computer gaming chairs that barely managed to function well long enough to pass the 30-day Amazon return date. I had spent almost $3,000 on horrible chairs that didn’t last. With that in mind, the price on this quality chair seems reasonableI hope I never have to find out how well Steelcase stands behind their warranty, but at least on paper this product has a solid multi-year warranty. Something my discount office chairs were lackingI highly recommend the Steelcase Gesture Office Chair with Head Rest to anyone who spends a lot of time in their office chair and values quality, comfort, and durability. I will never buy another one of those discount “31-day chairs”.

I've been in excruciating pain for a few months, never having been able to find a comfortable sitting position since WFH started full time in March 2020. I've switched out my chairs, installed height adjustment gadgets to the monitors, tried ergonomic pillows, doing stretches & weights throughout the day when taking calls not requiring me to speak. My upper arms started to experience sharp pain, also my hands & fingers feeling tingling, numb, etc. as well as losing hand/grip strength over time. It even continued into a 3 week vacation where I spent all my time away from any work desk.This chair was my last ditch effort out of desperation right before Christmas (especially seeing it seemed to be an easy return process if I didn't like the chair). My husband thought I was wasting a huge amount of $$ on yet another ergonomic solution. To be fair, my home office now has several chairs after all this ordeal.Let's just say I instantly felt relief the first day of use. I was ecstatic to be finally not be in constant pain! Then the next couple of days, some of the pain came back, but not nearly as much. I realized part of it was my learning the chair functions and how to adjust it to my sitting positions throughout the day. After a month of use, I am not in constant pain, and I seem to be slowly gaining strength back in my hands. No more sharp pains in my upper arms which is amazing!Pros:- The chair can be raised very high, I've not had one going this high which is perfect for my desk.- The chair leans very far back. This is awesome as I am the type of person to sit in different positions throughout the day including leaning very far back (nearly horizontal) away from the desk.- The arm rest is highly adjustable. I can raise them high for good arm support if I wanted to. I can also fold them in lower if I want to sit very close to the table (this is my biggest gripe with all office chairs where I can't sit as close to the desk due to the chair arms not going low enough to get under the desk). The arms also fold out far away where I can sit up with my legs crossed on the chair without bumping into the arm rests.- Headrest is highly adjustable in varying angles.- The bottom cushion can be adjusted, so it extends farther out. This is perfect for someone like me who likes to lean back low. In a typical chair, my butt would be halfway on the edge of the seat.Cons: (I'm being very picky with these to be fair)- The cushions could have a bit more padding. They feel a bit thin after sitting in it for days on end, but I probably shouldn't also be working 12+ hour days regularly.- My back muscle feels a bit sore after leaning back on the chair on a regular basis as it takes a bit of force to recline it back far as often as I do everyday. Maybe more padding would help here, too.- The chair at first feels like you are sliding out of it due to the angle of the bottom cushion. Once I got my chair adjusted, this has not been a problem one bit.- The material is a bit of lint/cat hair magnet. I wish I could have chosen a different color so it wouldn't show as much, but black was the only option from Amazon directly (there were other sellers with more color options, but their return policy was not as generous, hence I went with this one as it's directly from Amazon Fulfillment with Amazon's amazing return policy). I have 2 cats, their hair most definitely sticks very easily. Not a deal breaker whatsoever, but it's just a little annoying.Overall, I'm happy to have taken a chance at this pricy chair. Sitting in front of my desk no longer feels like sitting in a torture chamber.