Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities

Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities

Perfect Phrases for Managers and Supervisors, Second Edition (Perfect Phrases Series)

Perfect Phrases for Documenting Employee Performance Problems (Perfect Phrases Series)