When i get the goods it is serious damaged?pls confirm how to solve

Sign into your account. Go to returns and refunds. click On the left hand side of the page at the bottom of the column go to "contact us." And choose how you want Amazon to contact you. From there you negotiate how to solve the problem of damaged goods.

I heard that this is ok with HedgeHogs?

It is a hypoallergenic soap so it should be ok

The bottom of my bottle printed as " lot 1994t". what's that means? if it is not the expiry date and then what is that?

Mine has this stamped on the bottle, Made in Canada Lot 0135C. I do not believe it's the expiration date. This number refers to batch or run for a certain shift, day, or time frame. This way if there is a problem, the company could trace when it was bottled, how many, and so forth. Hope this eases your mind. Jay D Johnson

Does this product form bubbles for a bubble bath? Or is this for showering?

This product isn't a bubble bath. It's a gentle head to toe wash for babies, doesn't lather much.

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🌿 Pure care, zero tears—because your baby deserves the best!

TEAR FREE FORMULA - No more tears—comfort during every bath time
NATURAL OAT FORMULA - Harness the calming power of oats for gentle nourishment
DUAL PURPOSE CLEANSER - Simplify your routine with one product for hair and body
ECO FRIENDLY PACKAGING - Feel good about your choice with ECOLOGO certified sustainability
PEDIATRICIAN RECOMMENDED - Trusted by experts for your baby’s delicate skin

Aveeno BabyWash & Shampoo 18 oz. ECOLOGO is a pediatrician-recommended, tear-free liquid cleanser featuring a natural oat formula that gently cleanses both hair and body. Designed for babies, it offers soothing care with eco-conscious packaging, making bath time safe, simple, and sustainable.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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