Lenovo ThinkPad T490 14" Laptop - Intel Core i5 8th Gen CPU - 16GB RAM - 256GB SSD - Windows 11 Pro (Renewed)

Its a very good laptop.At first i found plugging in the usb-c cable to power the laptop in the first usb-c slot a bit tricky.You have to fiddle around to get it charging properly.But if you plug the same usb-c cable into the next slot down.It fits perfectly and charges perfectly.I think its the thunderbolt port.Its the perfect laptop if you are a IT student.Thankyou Lennovo!

Delivery was delayed 2 days. When it arrived the box was torn, but the laptop was protected inside by excellent packaging - nice one.No scratches, performs well - only issue is battery life is only around 3 hours. But overall pleased we bought it and would use them again

Obviously refurbs can come in all types of condition and I understand some of the frustrations mentioned in some peoples reviews, but my order is pretty much immaculate! only a few slight scuffs on the bottom which is to be expected. Unbelievable quialty and condition for £210. The insides are spotless too. I upped the RAM from 8GB to 24GB and it looks brand new inside. Very happy. Fans havent turned on yet so I'm not sure they're working, but the CPU hasn't been above 45 degrees as of yet.

Laptop works fine. However, screen is completely scratched and has 3 scratches as shown. This is not workable in this condition.

Item as described, delivered fast and a great price point.

My experience of Lenovo and, in particular, the T490 laptops is that they are good, reliable workhorses when they are set up properly. They are Windows 11 compatibile, which will become very relevant when support for Windows 10 runs out in October 2025. This is an important consideration when buying refurbished laptops because what looks like a bargain may not be a bargain if you have to replace it next year. Hence, I opted to buy a refurbished model with Windows 11 Pro already installed.You can get a much higher spec machine for your money buying a refurbished laptop that is a few years old but it appears, from my experience, that you have to be wary of the claims made regarding features and condition in the product descriptions. There are many different variants of the T490 and the laptop that arrived did not match the descriptions in several material respects: (1) In the description the claims made about cosmetic condition were: "Body: light scratches, clearly visible when holding the device 30 centimeters away and perceptible to touch." The laptop I received had a sheet of plastic glued to the lid, presumable to cover gouges, scratches, and/or cracks, and had a poorly executed cutout to allow the logo and LED on the lid to be seen. (2) In the description of the item, the claim was made that the laptop had "enhanced security with a fingerprint reader" but this version of it had no fingerprint reader. (3) The laptop was not fully functional as delivered because there were Windows Security issues.There were problems with Window 11 Pro, as installed, that meant some of the "enhanced security" was not functional. Windows Security was not showing ANY device security features. Device encryption was turned on, which is the default for Windows 11 Pro installations, but no decryption key was available and there was no warning to suggest encryption was suspended pending keys being backed up. I therefore had to turn off device encryption to avoid issues down the line. The TPM attestation and storage showed as not ready, so bitlocker could not be used on a per. drive basis.A considerable amount of effort was required to sort out the issues with Windows Security and ensure the device now met the requirements for standard hardware security. After reinstalling Windows 11, the device encryption option disappeared because there were unallowed DMA capable buses/devices detected. However, the TPM attestation and storage were showing as ready and bitlocker could now be used for drive encryption if required.Now that the issues with the operating system appear to have been rectified, this does look like a reasonably well provisioned laptop that should give a few years of service. The failure to accurately describe the cosmetic state of the machine is an annoyance, but does not appear to impact on functionality. However, the end user should be able to rely on the descriptions regarding cosmetic state, features, and functionality when buying refurbished items on Amazon. If the device is sold as fully functional, it should be fully functional without the degree of end user intervention that was required in this case. Hence, the descriptions of refurbished items should not be trusted.As a final point, I found out that the laptop I received was originally purchased in Finland. There was nothing in the description of the item to suggest it may have originated outside the UK.

upon unboxing, the laptop was in excellent overall condition. There were no issues with the laptop, battery, or power supply unit. The only minor inconvenience was the European-style power supply plug; however, this was not a significant issue as I had a spare cable available. The device powered on successfully, and I was able to start working within ten minutes of unboxing. Overall, I am very satisfied with the purchase and speed of delivery.

It was advertised as installed with Windows Pro and only windows 7 is installed, absolutely useless. Also key board has letters missing on the key board. It turns its self on and off without reason.