I purchased this item and it broke when I was washing it. Where can I get a replacement carafe?

We are sorry to hear the carafe broke. If you ever have any questions/concerns or need to place an order for parts, please feel free to contact Presto Customer Service Department Monday-Friday 8:00 am - 4:00 pm Central Time, by phone at 1-800-877-0441.

Can I buy a replacement carafe? Mine broke after the first use

We are sorry to hear this happened. We have replacement parts and are can certainly help you. Please feel free to reach out to us directly at 1-800-877-0441. We are available weekdays from 8:00 – 4:00 Central Time and are more than happy to help!

Can i buy just the glass as a replacement part?

Yes, you just need to order from the Presto website. Mine broke (my fault), but I called their customer service and they were nice enough to give me a mulligan and replace my glass for free. Awesome customer service!

Where can I find the gasket that goes onto the grounds cup? It must’ve went missing while cleaning it

We are sorry to hear you are missing the gasket. Would you please reach out to us directly at 1-800-877-0441? We can be reached weekdays from 8:00 - 4:00 Central Time.

Brand	Presto
Colour	Clear/Transparent
Special Feature	Rapid Cold Brewing
Coffee Maker Type	Cold Brew Coffee Maker
Style	Modern
Specific Uses For Product	Iced Coffee
Exterior Finish	Glass
Operation Mode	Manual
Voltage	110 Volts
Number of Items	1
Human Interface Input	Dial
Net Quantity	1.0 Count
Global Trade Identification Number	00075741029375
Coffee Input Type	ground
Is Dishwasher Safe	Yes
UPC	075741029375
Item model number	02937
ASIN	B089B6D4P9

Dorothyâ„¢ rapid cold brewer

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