DREAMEH14 Wet Dry Vacuum Cleaner, 180° Lie-Flat Cordless Vacuum Mop, 140°F Brush Washing, Fast Hot Air Drying in 5Mins, Smart Hard Floor Cleaner Machine with Powerful Suction, Great for Sticky Messes

I have 3 different brands of floor washers and this worked well. In particular the self cleaning is much more advanced than other units and the roller scraper works extremely well, the battery lasts for a decent amount of time (about 30 min). The lay flat feature cleaning is fantastic. On the negative, it leaves the floors quite wet, even in the suction mode and the suction should be much better. However, the suction suddenly stopped working after about 15 light uses with the error to clean the bottom tube. However, there is no blockage and the tube is clean and further, one can actually hear that the suction motor is not switching on. Also the self cleaning fails. There are other reports of this happening after a short time and it seems to be not a one-off occurrence. Such poor quality is unacceptable for such an expensive unit.Update: Customer Service was very responsive and offered to send a shipping label for shipping to a repair center and corrected the defect. Overall, customer service was very responsive and it is reassuring to know that one can count on their customer service should one have a problem, as the floor washer otherwise works quite well.

This product is well constructed and in my opinion ion the parts are made with good quality materials. It vacuumed and mopped well. Cleaning is easy enough. I cannot say anything bad about the quality and functionality of this product. The only thing I can say as a petite woman at the age of 71, I find the appliance to be too heavy to carry up and down the stairs.Another very positive experience I had is the way the service staff communicated. They were on top of their game. Very knowledgeable of their product and very helpful. My issues with the product was resolved in a very timely manner and everyone I dealt with was polite, courteous and truly helpful.

Wish I would have bought one years ago (well if the older models worked this good) we are 100% hardwood laminate and keeping my floors clean with kids and dogs is a full time job. NOT ANYMORE. I can clean set back on charger and clean again later in day all in under 10 min each time. Love it

UPDATE:Dreame contacted us and offered to change the product, probably the first one was defected.New product is working fine, it is not perfect, there are some improvement to do, it is not cheap and for that price I think is required more fine quality.The new machine satisfied us, it clean well, is light and easy to move, the big limit in our opinion is that is using too much water in some situation and there is not an option to adjust it, we suggest to add a function to personalize the quantity of water used. Another little limit is that when we move the machine from a spot to another and it is not on the floor, there are some leak from the brush on the floor, also this must be improved.Old review:First time we puchase a Dreame product, The idea of this machine is GREAT, the realization not at the level we expect for a product of this cost.We used 2 times, and it is nice to move and easy to manage, complex to clean and manintenance, when we moved from the base to another room, it was leaking on the way, this is the main reason why we sent it back. Level of cleaning similar to the automatic robot Ecovacs, so for a price like this, we prefer an automatic system.

It works great. We have all tiled floors, and heavy traffic. It cleans great. Highly recommend

The media could not be loaded. I was so excited to have one of these vacuum with mops and then I bought these and I WISH I DIDN’T.Not only the battery doesn’t last long enough, but after I finally cleaned my house, the device started to clean itself and then it STOPPED FUNCTIONING IN THE FIRST USE.I followed the instructions in the manual to contact Support which, after asking for all my data AND VIDEO PROVING THAT THE PRODUCT IS FAULTY (which is attached to this review), told me that I had to disassemble the device, put back in the box and SHIP IT MYSELF to their lab for further examination when it’s CLEAR in the video that it is broken.Then they said that ONLY AFTER EXAMINATION (which could take weeks) they would give me a proper response if they would fix or replace it.I’m VERY frustrated about this experience and opened a refund request with Amazon which I’m not even sure if they’ll refund it.DON’T BUY THIS UNLESS YOU WANT TO HAVE TROUBLE.

I loved this vacuum until last night. It was working great prior but when I tried to use it last night a warning came on to clean the bottom tube. So i followed the instructions and tried again... low noise meaning the suction was not working, and warning came back on... this keeps happening after every time I clean the tube like it told me too. The tube is obviously not dirty or clogged, instead the suction stopped randomly working. Very disappointed and will need this replaced or refunded.Be careful before you buy this... I loved this vacuum until it randomly broke and the instructions and website are not helpful at all.UPDATE: Customer service reached out to me and offered me a refund since I received a defective machine. They were extremely helpful and on top of things. My defective machine was likely an outlier and when it worked I really enjoyed it.

I’ve owned a Crosswave and then a Tenico and now a Dreeme…. This is the best of all of them!!