My earbuds are charged, blue tooth is on but not synching. Has anyone else had this problem?

Try resetting your earbuds if you have taken off the protective film already on your buds connector pins. Put them in the case and hold the touch controls at the same time on each bud for 8 seconds you'll see the case flash 3 times. You should have them reset at this point. Then pair again. Hope this helps

can only one at a time be paired and used with a phone?

If your thinking to just use one and leave the other in the case then yes, I alternate mine in and out all the time, but if your thinking to keep one and then give one to friend to connect to a different device, I don't think so...

I just got my pair. How do i know when the case needs to charge?

It'll flash red on the front. Everytime you or them away it'll glow white/silver.. That's charging them. When you close the lid it'll turn the buds off automatically. When the car needs to be charged it'll flash red when you place the buds in the case and close the lid.

Do these stream in AAC codex?

They are supported by both aac when not making calls and such when making calls or using mic

Desertcart Logo

Deliver to EGYPT

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🎧 Elevate your sound game—because your ears deserve the best.

TAILOR YOUR SOUND - 22 customizable EQ presets plus BassUp for a personalized audio experience.
NEXT GEN BLUETOOTH 5 3 - Seamless, stable connection for flawless streaming and calls wherever you go.
UNMATCHED BATTERY LIFE - Up to 28 hours with charging case—never miss a beat on your busiest days.
COMPACT LIGHTWEIGHT DESIGN - Ergonomic comfort and portable case with drawstring—style meets convenience.
AI POWERED CRYSTAL CLEAR CALLS - Dual mics with AI noise reduction keep your voice sharp in any environment.

The Soundcore Wireless Bluetooth Headphones by Anker A20i feature Bluetooth 5.3 for reliable connectivity, customizable sound with 22 EQ presets via the Soundcore app, and an impressive 28-hour total playback time with fast charging. Designed for portability and comfort, they include AI-enhanced dual microphones for clear calls and a compact case with a drawstring for easy carrying.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.