Question 1

What is the difference between the V-Mat and the other one that just has one strip of crystals running down the middle of the mat?

Accepted Answer

Hello Linda,

Thanks for your question.

The crystals are lines inside wavy red tubes throughout the mat from edge to edge. They are just visible either through the triangle window on classic Amethyst Mats or through V-shape window on V-Mats.

There are 3 major differences between Classic Amethyst Mats with triangle window showing crystals and Bio-Magnetic V-Mats:

First is that our mats with triangles are built only with Natural Amethyst, while Bio-Magnetic V-Mats are made with 75% of Natural Amethyst and 25% of Natural ( non-ceramic ) Black Tourmaline.

The other difference is that Bio-Magnetic V-Mats have PEMF function. PEMF is pulsed electromagnetic fields therapy. There are special coils with copper winding inside the V-Mat which create magnetic field rapidly changing North and South poles. This technology brings bio-resonance energy inside the cells and is known for a number of regenerative effects. Please, check for more information  in PUBMED search results for PEMF https://www.ncbi.nlm.nih.gov/pmc/?term=PEMF

PubMed is a free resource that is developed and maintained by the National Center for Biotechnology Information (NCBI), at the U.S. National Library of Medicine (NLM), located at the National Institutes of Health (NIH). PubMed comprises more than 27 million citations for biomedical literature from MEDLINE, life science journals, and online books.

Third difference is warranty length.

MediCrystal Classic Mats with 3 therapies ( Hot Crystal, Far Infrared., Negative Ion ) are covered for 2 years.

Our Bio-Magnetic Mats with 4 therapies  ( Hot Crystal, Far Infrared, Negative Ion, PEMF ) are new in the market and covered for 1 year.

In the future we will have also the product lines of Classic V-Mats with different ratio of Amethyst, Tourmaline and Jade but without PEMF, they will be covered with 2 years warranty same as Classic Amethyst Mats with triangle design.

But those Bio-Magnetic V-Mats which are currently available on Amazon are with PEMF and 1 year warranty.

Hope this information will be helpful,

Sincerely,
Andrey

Question 2

Is there a warranty in case of product failure?

Accepted Answer

P.S. WARRANTY UPGRADE, SINCE SEPTEMBER 2016 THE NEW GENERATION OF THE FAR INFRARED AMETHYST MATS WITH TRIANGLE WINDOW AND MEDICRYSTAL BRAND ARE COVERED WITH 2 YEARS WARRANTY, THE LONGEST IN THE INDUSTRYHello Christine,Thanks for your question. Though the defect rate is very low and usually it is not a case, all our Fir Infrared Amethyst Mats are covered with a full one year warranty ( completely transferable if you resell the mat or make a gift ). If during the warranty period a failure of the mat takes place, we repair or replace the defective part or the whole mat free of charge ( both shipping and return shipping are also free for warranty issues ). After warranty service is also available and reasonable. For example the controller replacement will be only $60 for Mini and Belt and $100 for bigger mats inclusive free shipping. Hope this info will be helpful. Please, feel free to post any other questions.Regards,Andrey

Question 3

sirve esta medida para argentina por el voltaje ? gracias  . aca tenemos  220 v .

Accepted Answer

Hola, tenga en cuenta que todas nuestras alfombrillas en Amazon USA tienen 110 V y están hechas para el voltaje de USA. Para obtener más detalles, comuníquese directamente con el fabricante de MediCrystal al 1-800-362-2088. Avíseme si hay algo más que pueda hacer para ayudarlo. Gracias por su pregunta, y que tenga un día increíble.
Saludos cordiales,
Andrei

Question 4

does the chair model have straps on the upper back portion to secure it to upper part of chair?

Accepted Answer

Hi Jason,
Thanks for your interest in our new chair mat.
Yes, the mat has a pair of straps to secure the back portion to the upper part of the chair.
Sincerely,
Andrey

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MediCrystal Infrared Heating Amethyst Mat - Full Size 72"x24" - Natural Crystals - Adjustable FIR Heat 86°-158°F - Deep Warmth Hot Stone Pad - Whole Body Comfort & Health - Original Manufacturer

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