I'm very frustrated. the plastic shelf holders are not snapping and staying closed what am i doing wrong?

The clips don’t snap together all the way closed until you push the shelf down onto the clips. The gentle force of that shelf push is what closes them. Just make sure you attach the clips with the “top” and arrow facing up and just above the single grooves of your choice…not one of the double grooves…on the pole then slide them down the pole a little until they snap into that single groove. And be sure to slide the shelf on with the lip facing down. It’s too bad the directions don’t explain this about the clips because our brains think the clips should snap completely together when attached to the poles.

What is the diameter of the posts?

I don't know what diameter the other sizes are, but the 30" three tier shelf is only 3/4" diameter. I went off the previous answer when I bought three of these. Boy was I fooled when I received 3/4" poles. Smh!

Is it possible to turn the shelves around so that the edges of the shelves have a lip?

The answer is that you should not unless you are not planning to put much weight on them. The HOLES in the Shelves for the Brackets (standards) are Trapezoidal in shape. They are designed to work like Wedges with the Plastic Bracket pieces. The more weight is added to the shelf, the harder the bracket pieces are shoved together so they GRIP the Shelves ONTO the Poles (shelf stndards) keeping them in place. If you turn the shelves UPSIDE down, the Wedge Functionality is defeated. They will not be Nearly as sturdy and will be prone to Slipping down the Poles. Could you get Lucky and have them Not slip? Well Yes, if not much eight at all was on each shelf (30 to 50 Pounds). But assembled correctly, these should hold 350 pounds per shelf with NO Way to slip. Lessons learned from Ancient Egyptians, Romans, and Greeks. A KEYSTONE in an arch is the perfect example.

Are these the industrial size poles that are 1" so I can use shelves I already own?

Yes. They are 1” poles. I have 6 of the 14x30” 5 shelves units. I almost bought the wrong clips to add extra shelves because of the irresponsible answers given on here. So glad I measured and found that the poles are 1”!

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Description

🖤 Elevate your storage game with style and strength!

LOAD LIKE A PRO - Each shelf supports up to 158.75 kg, holding your heaviest gear without breaking a sweat.
EFFORTLESS SETUP INSTANT UPGRADE - No tools required—get your space organized in minutes and start impressing your peers.
VERSATILE STORAGE FOR EVERY HUSTLE - Perfect for office, kitchen, garage, or dorm—because your lifestyle demands flexibility.
BUILT TO ENDURE DESIGNED TO IMPRESS - Heavy-duty alloy steel frame with sleek black chrome finish blends rugged durability with modern style.
MAXIMIZE YOUR SPACE MINIMIZE YOUR EFFORT - Adjustable shelves and leveling feet adapt seamlessly to your evolving storage needs.

The Amazon Basics Height Adjustable 4-Shelves Heavy Duty Rack is a robust and stylish shelving unit measuring 36 x 14 x 54.5 inches. Constructed from durable alloy steel with a black chrome finish, it supports up to 158.75 kg per shelf (635 kg total). Designed for versatile use in offices, kitchens, garages, and dorms, it features adjustable shelves and leveling feet for customized organization. Assembly is quick and tool-free, making it an ideal solution for professionals seeking reliable, modern storage.

Specifications

Material	Alloy Steel
Room Type	Office
Number of Shelves	4
Special Feature	Adjustable, Durable
Product Dimensions	35.6D x 91.4W x 137.2H Centimeters
Style	Modern
Brand	amazon basics
Product Care Instructions	Wipe with Dry Cloth
Size	4 Shelves
Assembly Required	Yes
Recommended Uses For Product	Dorm, Garage, Kitchen
Number of Items	1
Manufacturer	Mittal Distributors India, E-10, Sector-63, Noida, India - 201309 8448242854, Mittal Distributors India, E-10, Sector-63, Noida, India - 201309 8448242854
Included Components	wire shelf, pole, leveling feet,plastic clips,user manual, anti-tipping restrain,plastic cover
Item Weight	9.98 kg
Furniture Finish	Chrome
Installation Type	Freestanding
Specific Uses For Product	kitchen
Net Quantity	1 Count
Global Trade Identification Number	00841710155334
UPC	841710155334
Color	Black
Shipping Weight	11 Kilograms
Item Model Number	SL-SUAM-7
Frame Material	steel
Item Part Number	SL-SUAM-7
Primary material	Alloy Steel
Capacity	4 Shelves
Number of Pieces	1
Assembly Type	require assembly
Manufacturer	Mittal Distributors India, E-10, Sector-63, Noida, India - 201309 8448242854
Country of Origin	China
Imported By	Mittal Distributors India, E-10, Sector-63, Noida, India - 201309 8448242854

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