Electronic Smart Door Lock, Keyless Entry with Keypad, Key Fobs, Remote Control, Keys for Home, Office or Commercial, Silver NDL302

all my customers are satisfied and the manual is so easy to understand on programing, I do lot of rekeying locks at my work also outside work so this is so easy for me. the best thing with this is with remote and card no need wifi and comes wit regular keys

Was really difficult to install. Had to glue the rubber seals to the door. There is no way that you can hold all this together and then screw it together. You have to drill a big hole to get the wiring connector through the door because it will pinch the wires on the back side of the lock mechanism if you try to put them through the bolt (big) hole. Screws were not long enough to go through, using a regular door. Had to go to Home Depot to get longer screws. Also needs to be stated in BIG Letters, NOT WEATHERPROOF. Otherwise, after 3 hour installation and a trip to town, it works pretty good.

I’ve been searching all over amazon for the right lock for our medical office for months. Finally decided to go with this one after emailing back and forth with their customer service rep to go over what we wanted out of a lock and how the features of this one could fit our needs. First before jumping into how good the product is, I just want to give a shoutout to James from Colosus who was so attentive to what we wanted and would even ask us follow up questions that made us realize we needed to approach this purchase as more of buying a system and not just a lock. Here is what sold us on this product:1. The ability to connect all NDL302 locks with key fob/code2. Open mode which keeps our front door open during business hours for our patients3. Remote control which allows our receptionist to unlock the door for patients to come to the back right from her seat.4. Key fobs for our doctors and codes for our other employees5. The best 1-on-1 customer service reps that attend to you and follow up with you to make sure that everything is running smooth.If you’re looking for a digital lock system for an office, I would highly recommend talking to James from Colosus or just email or call them to see if this lock is right for your needs. I just wish they also had a team that would come install this because that would be the complete package.

Great lock, with the ability to add multiple entry codes. I'm very happy with this door handle's sturdy feel and contemporary good looks. It is relatively easy to install, but it is a bit troublesome to drill another hole on the door. Of course, the door lock is installed more firmly.It is easy to set a password to open the door, and it is very convenient to open the door with a IC card and a remote control. Anyway, I like this lock.

Missing parts and damaged. Missing keys,hardware to install. Door jam plate bent and different size.Would like these replaced so product can be installed

My only problem was that my installation left a small gap between the lock and the door, In trying to reduce the gap, I overtightened the screws and I believe that they stripped. Do not overtighten the mounting screws! They are soft stainless and strip easily.

I am deeply disappointed with this product and feel compelled to leave a 1-star review. My experience with this lock has been nothing short of aggravating. Let me elaborate.A few years ago, I purchased this same lock and found it to be durable and user-friendly despite being in a high-traffic area. However, upon buying a new one recently, I encountered a major issue with their updated software.The installation process went smoothly since I was replacing an existing lock. The lock and keypad looked great, and the remote felt solid. But then came the nightmare with their software. Setting up a new code proved to be an unnecessarily confusing ordeal.The requirement to use a special code AND a special PREFIX for each code entry is utterly bewildering. And to make matters worse, you have to input your admin code for EVERY SINGLE CODE you set up. This is beyond absurd. It's frustrating not knowing if you're entering the code in admin mode or not.The previous version was straightforward: input * then # for admin mode, enter the admin code, press 2 to add a new user, input the desired code, and then pound. Simple and efficient. But now, we're bombarded with a convoluted process involving prefixes, admin codes, and unnecessary steps for every user or device.Want to add a key card? Get ready to navigate through a maze of commands like *2#1#, and the list goes on. But why complicate things? Keep it simple, for goodness sake!In conclusion, the updated software has turned what was once a reliable product into a headache-inducing mess. Save yourself the frustration and look elsewhere for a simpler solution.

The item is exactly as described. Installation instructions are stated on the packaging. For amateur DIY enthusiasts, it is relatively easy. Product works great. Setting up a passcode and adding a proximity card is still easy. The front and rear lock bodies are all made of metal, and the lock body is very firm, safe and reliable. Overall, I like this lock.