They refunded my money and did not want the item returned.

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Carex E-Z Lock Raised Toilet Seat With Handles, 5" Toilet Seat Riser with Arms, Handicap Raised Toilet Seat For Seniors and Elevated Toilet Seat

Carex E-Z Lock Raised Toilet Seat With Handles, 5" Toilet Seat Riser with Arms, Handicap Raised Toilet Seat For Seniors and Elevated Toilet Seat

Q: Can I purchase just the replacement bolt?

Yes...you should be able to purchase just the bolt. But it might be easier if you took the old bolt to a local hardware store. They may be able to match the tread design and be cheaper than going thru the manufacturer

Q: Why will the seller not accept the item when requesting to return?

Because they’re cheats and Amazon helps them get away with it. If something hasn’t been used because it couldn’t be installed, there should be no problem accepting it in return. Even aids for getting up from a chair they won’t accept return. This is a racket and we’re the marks. Amazon used to protect their clients. NEVER BUY FROM THESE PEOPLE!

Q: Listing said eligible for return or replacement but when i try to return, it says i can't. still in unopened box. just didn't need it. any recourse?

Nope. Amazon says it’s clearly stated, which it is not. It says it’s returnable but it’s not. Complain to Amazon. Write bad reviews explaining they cheat customers. Contact your state’s consumer protection agency. That’s what I’ve done. And warn as many unsuspecting customers as possible.

Product ID: 120335298

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Details

Color
Gray White
Brand
Carex Health
Material
Polycast
Style
Adjustable
Shape
Rectangular
Product Dimensions
17"L x 15.5"W

📏Fits round & elongated toilets (9" hole)

⚙️Supports up to 300 lbs

⬆️Raises seat height by 5 inches

Description

⬆️ Elevate your comfort, lock in your safety!

ELEVATED INDEPENDENCE - 5" height boost empowers seniors and those with mobility challenges to reclaim bathroom confidence.
SECURE STURDY SUPPORT - E-Z Lock base ensures a rock-solid fit for ultimate safety and confidence.
ERGONOMIC COMFORT HANDLES - Padded handles provide a comfortable, secure grip for effortless sitting and standing.
QUICK HASSLE FREE SETUP - 3-step installation gets you up and running in under 2 minutes—no tools, no stress.
UNIVERSAL FIT FLEXIBILITY - Adjustable arms (18-20") and 9" opening fit most toilet shapes and sizes seamlessly.

The Carex E-Z Lock Raised Toilet Seat with Handles is a durable, easy-to-install toilet riser designed to support up to 300 lbs. Its adjustable arms and 9" opening fit most round and elongated toilets, while the 5-inch elevation and padded handles provide enhanced comfort and stability for seniors and individuals with mobility needs.

Specifications

Color	Gray, White
Brand	Carex Health Brands
Material	Polycast Plastic
Style	Adjustable,Elongated
Shape	Rectangular
Product Dimensions	17"L x 15.5"W
Item Weight	5.6 Pounds
Operation Mode	Manual
UPC	023601023032 023601323033
Global Trade Identification Number	00023601023032
Manufacturer	Carex Health Brands
Part Number	B303-00
Item Weight	5.6 pounds
Item model number	FGB30300 0000
Size	1 Count (Pack of 1)
Item Package Quantity	1
Special Features	Adjustable
Included Components	toilet seat
Batteries Included?	No
Batteries Required?	No

Have a Question? See What Others Asked

Is it Returnable

Can I purchase just the replacement bolt?

Why will the seller not accept the item when requesting to return?

Listing said eligible for return or replacement but when i try to return, it says i can't. still in unopened box. just didn't need it. any recourse?

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