What is under the gold plating? Is it 925 Silver or tin or some "alloy"?
Do we get certificate that it is real Swarovski crystal with 14K white Gold plating?
I bought this one as a birthday gift to my daughter. The gem is fall out after she wears for two days. Can we return it (not new anymore)?
Common Questions
Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.
Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.
Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.
Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.
Trustpilot
TrustScore 4.5 | 7,300+ reviews
Suresh K.
Very impressed with the quality and fast delivery. Will shop here again.
4 days ago
Neha S.
Excellent communication throughout the order process. Product is perfect.
