e-Pill Med-O-Wheel Safe - Highly Tamper Resistant Automatic Pill Dispenser - Metal Case with 4 Independent Locks

If you have trouble taking your medications correctly and need a pill dispenser that will stop you from taking your meds incorrectly this is for you. Thank you so much for creating this product. I sincerely appreciate it

Update: talked to their customer service and they are sending me a new unit. I didn’t think they would because it’s past the 30 days. They gave me no problem, no runaround, just told me they’re sending a new unit. I’m changing my rating to 5 stars because they were so helpful.The machine won’t register when I turn it over to dispense the medicine, so the alarm blares for an hour. It’s too late to return it. I’ll be paying this off for 2 years. The good part is this machine is impossible to break into.

Updated review 5/2018. Patient is able to force the inside continer to dispense pills by putting a finger in the outside hole and moving the wheel to dispense. Downgrading to 1 star. This is a ton of money for a pill box that can be manipulated. is my second purchase of this product - the outside lock on the first one broke after my patient tried to break into the box. This pill dispenser is definitely tamper proof. I agree with the previous reviewer - I'm not happy about the price, which seems very, very, very high. This dispenser does work, and is tamper proof. The first one lasted 4 months and and so far has worked for a month +. For the cost and the experience with the first dispenser i feel like I can only give it 3 stars. If the price we a couple hundred less, I would definitely give this 5 start.

Customer service from ePill was amazing. It is great to deal with a company who does the right things.1.) I purchased this for a client of mine who is on government benefits, and it was quite the undertaking to gather $600 for her to purchase this. We needed it right away in order for her to be discharged from a care facility. I simply wrote an email request to have the shipping expedited without charge, and they did it.2.) Upon receipt there was a screw which malfunctioned and they immediately replaced the item and included a paid return label.3.) To top it off, they have an excellent return policy -- they genuinely want the product to work as intended for the user, and if there are any problems they remedy.About the product -- What you see in the picture is the product completely put together. That outer shell in metal, with a steel cable locked into the dispenser, with a loop on the other end and a brass lock so you can securely tether it to a bed leg or some other stable item. This way, it doesn't get lost or walk off with someone seeking narcotics.Also, there are three different keys each opening a different lock. This device is not something anyone could ever break into without the keys.When the outer shell is removed, inside is a standard automatic pill dispenser. There is an additional screw under the latch of this inner device. That screw has a separate key, which is smaller than the others. The key is to be inserted and turned only a 1/4 turn, not forcing it. The directions are not clearly stating this, see page 2, it says a 1/4 turn on another lock, but not this one. On page 7 are the rest of the instructions for opening this piece. Mine malfunctioned and they immediately sent me a replacement (see #2 above).Nobody is breaking into this device!

This is working extremely well for my son. He has court ordered psychiatric meds and a substance abuse problem and lives independently. I have to fill this every 9 days because he takes meds 3x a day and it keeps him compliant. He doesn’t like me handling this but from past history, he just can’t remember whether or not he’s taken his meds and the dosage, so for now this has been a life saver for everyone involved. It is too expensive unfortunately for most people that need it. I tried to turn the inner dispenser through the hole on the outside and found it wasn’t possible. A finger can’t fit in there. I suppose if someone wanted to create something small enough and bent at the right angle they could somehow manage but I don’t see that as an issue.

We couldn’t be happier with this product. Does exactly what it describes and is solidly built and easy to use.A few months in, it started to malfunction on occasion. I called the company and they overnighted a new one to us free of charge! Fantastic customer service.

I liked how secure it is. The only problem is it is very difficult to get the pills out. I feel like this could be designed to be more reliable. Maybe if the entire thing was metal and only one piece, not a separate interior plastic dispenser it would still be secure and have a better chance of dispensing the pills. Great concept, needs more development.

See this product like an alarm that you love to wake up to. Give the keys to a trusted friend and appreciate the stability in your life when impulse isn't the challenge for you anymore.