WUFF Bluu 10ft Patio Offset Umbrella Cantilever Umbrella Hanging Market Umbrella Outdoor Umbrellas with Crank & Cross Bases(Beige)

We saw one of these umbrellas at a friend's house. They said it was well made, and easy to open and close . . . and we could see that. And it had lasted a long time for them. So we got one ourselves and it's really great. We're very happy with the color we chose and it opens up so easily. It's so nice not to have to be struggling to push up on those old umbrellas. It opens up beautifully out over the seating area, looks great, and closes just as easily if the wind kicks up. It is a beautiful umbrella, and family and friends have raved about it when they visit. Love it!

I’ve had this for a year now and it’s stood up to some super strong wind. Very sturdy. Crank works great. Would buy again!

***UPDATE*** Bluu reached out to me after posting this review in an effort to right what I felt was wrong with this product. Belle, the agent I communicated with went above and beyond to provide the best customer service. Not only did they offer to refund my money, but she offered to send me their new and improved umbrella. Within two days of emailing me, a new umbrella arrived at my doorstep, free of cost. And I didn't have to hassle with trying to return the defected one, what a relief!! Due to the weather in my demographics, I will not be able to try the new umbrella out yet. However, because this company is focused on pleasing their customers, and reached out to me to correct the issue, I felt it was only fair to increase their rating no matter what I think of the new umbrella. Once weather allows, I will give the new umbrella a try and come back to update as necessary. Thank you Belle at Bluu for going above and beyond!I am SO disappointed with this product!! I purchased this umbrella back in May, but I wasn't even able to put it up and use it until late July since our deck was being rebuilt from ground up. It is very easy to assemble and set up, that much is true. Our deck sets up off the back of our house fairly high, as it is second story level, so my husband bolted all four legs down to the deck. The first two times we used it, it was lovely--provided much needed shade and gently swayed in 2 mph winds. The third and final time we used it, I noticed upon opening it, the material was already faded a bit from the sun (you could see where it had been strapped closed w/ the velcro straps). I could live with a little fading. Again, we had an intermittent breeze, less than 3 mph when all of a sudden the umbrella appeared to really begin to sag. We thought maybe it was because we didn't lock it open well enough. Upon closer inspection, we noticed it had actually broken at the plastic part that holds the umbrella material, and attaches to the end of the pole! We couldn't reel it closed all the way, as it would only close so much and begin to reopen again. We tried to reel it open all the way, which it does, but it just dangles from the cord too low--hanging right at eye level. Now it is completely useless. We only got to use this thing THREE times! And since I didn't even open it for use until almost two months later, I'm outside of my return window. How disappointing!!!! :0( I did so much research and put much thought into selecting an appropriate patio umbrella specifically because I did not want to end up in this predicament. What a waste....I feel like it would've been much sturdier if that little plastic piece was actually metal, just like the poles.

I am thrilled with my new WIKI 8.2 cantilever umbrella with weighted base. I previously purchased the BUNYAN umbrella mid Sept 2022. I expected it to come with a weighted base as depicted in the picture and reached out to customer service to problem solve. Within 24 hours, I received a response with several suggestions on how to weigh down the crossbar base provided. Unfortunately, none of these suggestions was appropriate for my unique situation so I returned the umbrella on Sept. 26 2022. The very next day, I was contacted by Murphy from BLUU. He was unbelievably understanding and offered to send me the base due to my misunderstanding. I explained I already returned the umbrella. Upon review of their other products, I noticed the 8.2 WIKI umbrella. This size, and the fact that it swivels, actually met our needs. Murphy corresponded with me daily to help me get the product that best met our needs. Our WIKI umbrella and weighted base arrived last week and, let me say, we love, love, love the WIKI umbrella and base. The umbrella came with such clear instructions that I was able to assemble by myself and the weighted base was very easy to fill. The umbrella is perfect for providing shade over our dining table set and our lounging patio set. It is very easy to swivel from one area to the other. The umbrella is also bolted to the pole which makes it very secure and prevents it from tipping over. Please note, A WEIGHTED BASE IS NEEDED unless you have a way to securely bolt the crossbars to your deck.One of the reasons I initially purchased from BLUU was because of the reviews mentioning their excellent customer service. Murphy truly was amazing. As I mentioned, he was very understanding, eager to problem solve to meet my situation and followed up on all my correspondence within 24 hours or less. In all my years of being a consumer, I have never experienced this type of exceptional customer service. I highly recommend this company and this WIKI umbrella to you, as I have to my family and friends. Sherri A.

DIDNT LAST A DAY! No wind, proper use, completely defective! I'd give negative reviews if possible. I bought this umbrella years ago & it lasted well until cord broke. I tried to by the same exact umbrella & was throughly disappointed. The updated version came with a feature that allows it to swing back further out of the way. Neat, i thought initially until I say most of the new part were plastic. The day i put it up, within an hour it started dropping & wouldn't stay open. I tried again the today with the same results. Umbrella wasn't even in use & the plastic bracker snapped. It's been up NOT EVEN TWO DAYS! Initially when the product wouldn't stay open I tried contacting their support but they never even got back to me. After the plastic snapped I just realized this entire contraption is a dud.