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J**T
Defective leds in some areas. FOC replacements sent
Product worked for 2 weeks now some leds are not able to show blue colour as per picture these show as red I’ve checked connections all ok. I cannot easy return as I have stuck to the wall. I would like a emplacement please.UpdateSeller contacted me and arranged a free of charge replacement set. Delivery received very quickly. Haven’t tried them yet but suspect the ones I received before were defective. This is the second pair I ordered some in September and these have been perfect so far.
A**R
Decent for the money, hold power button to connect!
Updated after a few days, see bottom paragraph5 stars to 4.Bought the 20m version (2x10m). What is less obvious from the description is that you can go 10m in both directions from the main power unit/WiFi controller or connect both strips in series using built in connectors (photo). We chose to put the strips in series (end to end) from one power source and cut th second length to about 5m. We can now use the other length with the other power cable on the controller if we choose.Importantly we struggled to connect to WiFi via Smart Life app, but most of the problem was getting the strip to flash slowly, whatever that mode is. Simply holding the power on bottom for s few seconds on the remote put the strip into fast flashing mode, and the same process put it into slow flashing mode and then everything worked fine.Hope this helps.Sticky stuff seems very sticky and supports weight no problem, various small 3M backed claws for the power cable, extra double sided sticky tape included, spare battery for remote. Remote control range seems to be about 2.5m unobstructed.Plenty bright enough to light a room in a slightly more than ambient way if you have 15m of strip up in a 3x3m room.Update: had these for a few days and a strip of 3 LEDs lost their blue components (see pics). This doesn't affect all colours equally, and fortunately we put the strip somewhere where it's not glaringly obvious at this point, but that doesn't mean it's acceptable. Customer services have been excellent answering my questions about wiring and responding with offers of help with this issue on the same day every time. Given the high level of customer service in reasonably. If you want to stick the strip to something permanently (wallpaper) I would advise users to put the strips out in a space for a few days and turn them on. If after several days continuous use all LEDs are good, then go for a permanent fixing. My likely fix will be to use a joining kit (no soldering required) and simply swap the damaged area out for some spares as I didn't use the whole length non installation. Not ideal, but for £40 and a bit of effort I'm happy enough with the results. CS offered me 10% refund, so I'll negotiate to see what more they'll offer as £4 isn't really as nice as no problem at all. For now, I would still recommend. 👍🏼
M**R
Developed problems with the light strip on two units
The idea is great.. the connection lead from the transformer to the light strip is very short. This posed a bit of a problem installing it bearing in mind that it is installed around the ceiling and the nearest socket is approximately 2 meters a foot or so from ground level.. I managed to bite the bullet with that one however around 4 weeks later both the u it’s I got developed a fault. Sets of 3 lights in the middle of the strip went a different colour for no apparent reason on one of the units.. week later the other unit in another room developed the same problem
S**N
Everything you need in the box
Everything you need in the box. Don’t be put off by the cheap price - this is a really good kit that has everything you need. I was able to set it up in my kitchen in a few minutes and love that it works with Alexa. The sticky tape is sturdy and I’m sure it will be fine for use in my kitchen.
L**N
Fantastic LED Light Strips
I have had no problems so far with these LED Strips, this is my second pack I have got for two different rooms in my house.They are easy to install and connect seamlessly to the WIFI and the App works well although I just use Alexa most of the time or the included remote as it is quicker than pulling up the app!You can cycle through many colours as well as colour changing modes that fade between colors, bright white modes and music sync modes where the lights "dance" along to the beat of the music.One tiny niggle is I wish the power lead was slightly longer so the cables could be hidden away easier although I installed these to my ceiling and ran the cables into my loft to hide them well.These are great for setting the mood in any room.
M**H
Not bad for the price
The media could not be loaded. I found the adhesion on these for be fantastic, I have installed some aluminium extrusion and installed these inside. They look great tbh :)Pros- great adhesion (to aluminium)- once connected to my Google mini voice control is great- colour overall is good (apart from white)Cons- had a failure after an hour (had to resolder a connection)- white is a little off every few LEDs it’s HardyNoticeable but it’s not perfect- weak connections where joints occur- WiFi setup is not easy, instructions are poor.But overall :) I’m very pleased with the end result.As long as u get a set that doesn’t break when you install - you’ll be very happy
A**R
Good customer service if you have problem, reserving judgement on the product!
When we first purchased these lights we loved them however, after 3 months we are having problems. Some of the LED's don't work properly so they either stay off or light up a different colour to the rest.Really disappointed with the quality, we would advise people to STAY AWAY!UPDATE - after complaining I was sent a voucher code for a new set, the customer service was great, just hoping the product doesn't fail again.Only negative is the flashing light on the receiver, this is really annoying at night!
Trustpilot
3 weeks ago
4 days ago