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L**N
Four Stars
An easy read! Purchased it for school, but refer to it in some conversations.
R**O
Five Stars
Excellent book, condition exactly as described, shipped super quickly - THANKS!!
M**N
A must read for all leaders, managers and anyone who is required to listen as part of their work life!
This book is a must read for anyone who is in management, customer service or leadership. I bought this book for my entire staff and I had the staff do the online personal assessment too. It has transformed the way our team listens and interacts with each other. What I appreciated the most about this book is that I could put it to work immediately and see immediate results in revenue, processes and team work. Thank you for this excellent and well written resource!
Trustpilot
1 month ago
3 weeks ago