Does this actually help retain color better? I have dark red/plum hair

Yes, I have blonde and ruby red hair and this is all I use and I wash hair in cool or cold water. This is an amazing product. And it smells like heaven.

Could someone please describe the texture and how the product is supposed to look? Like is the shampoo supposed to look clear, like hand sanitizer?

Yes, it starts out clear. When putting in your hair when you shower add lots of water to it. I have long hair so I usually put a dollar (coin, comparing) in my palm. Put in my hair and add lots of water. Soon it will lather up and have lots of suds. The more water you add the more suds. My hair used to look brittle. I have used this for about 4 months now. I'm amazed. I've always used pantene, but had to make a change. So my hair is much better. I also use the detangler, milk leave in conditioner. And let my hair dry. I hope this helps. I use the rose water, and the gold bottle. They work the same way. Just different sence.

Why are so many reviews for this rose water product mentioning charcoal? I don't see that anywhere in the ingredients.

For this particular listing, you have the option to choose from six different products, including this one, our Rosewater Kit. The other options include our Charcoal Kit, which falls under this same product listing, so you'll see the same reviews/questions as you would with our Rosewater Kit.

Is this moisture boost shampoo?

It says smoothing moisture wash on the bottle, it does leave your hair feeling really soft, i have been using it and the conditioner for 6 months now.

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🌿 Elevate your hair care ritual with nature’s gentle power!

LUXURY SCENT EXPERIENCE - Enjoy a refreshing bouquet of rose, mint, and lily of the valley with every wash—because your hair deserves to smell as good as it looks.
PETAL SOFT MANAGEABLE HAIR - Lightweight hydration smooths and detangles for effortlessly touchable, silky locks every day.
SAFE FOR COLOR TREATED HAIR - Sulfate-free formula protects your vibrant color while delivering a gentle, nourishing cleanse.
STRONGER HAIR FROM ROOT TO TIP - Pro-V blend enriched with Vitamin B5 repairs damage, reduces breakage, and promotes longer, healthier strands.
HYDRATE SOOTHE WITH ROSE WATER - Infused with natural rose water for deep moisture and calming care that revives dry, brittle hair.

Pantene Sulfate Free Shampoo and Conditioner Set combines a soothing rose water formula with Pro-V nutrients and Vitamin B5 to hydrate, strengthen, and protect all hair types—including color-treated hair. This 2-pack (17.9 fl oz each) delivers gentle, sulfate-free cleansing and petal-soft manageability, enhanced by a refreshing floral scent for a luxurious daily hair care experience.

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